Nursing Program Manager - Med/surg Critical Care

Duke University Hospital - Durham, NC

General Description of the Job Class

Manage, coordinate and participate in a variety of administrative and/or clinical activities related to MSCC Quality and Safety within Nursing Services; coordinates all quality and safety efforts with stakeholders across the CSU and develops policies and procedures consistent with program objectives

Duties and Responsibilities of this Level

Administer and coordinate operational activities of Quality and Safety for MSCC service within Nursing Services; make decisions on specific operating problems and issue instructions in accordance with departmental policies and procedures.

Plan, develop and implement goals and objectives of assigned program or unit in conjunction with appropriate division director and/or department head; evaluate program objectives on a continual basis; implement changes to existing policies and procedures as appropriate.

Participate in establishing and maintaining communication between ancillary department and physicians, nursing personnel and other health care professionals regarding Quality and Safety initiatives, program and/or unit policies and procedures. Plan and conduct meetings with key stakeholders to ensure compliance with established practices and keep staff and management abreast of current standards; develop, in conjunction with others, appropriate action plans, training and standard work.

Assist in the selection, provision and control of material resources required for subsequent performance of duties to include equipment, supplies, space and facilities; establish standards to ensure cost containment and to optimize working environment. Compile and maintain records, reports and documentation of program and/or unit activities to be used for program evaluation. Ensure robust audit plan and program continues; identify trends and develop recommended interventions; implement all safety and quality action plans; ensure consistency across service line and units (MSCC).

Required Qualifications at this Level

Education

BSN Required

Experience

3 years of nursing experience

Degrees, Licensure, and/or Certification

Current or compact RN licensure in the state of North Carolina required. BLS required.

Knowledge, Skills, and Abilities

SUPERVISION

SCHEDULING