The Nursing Home Administrator is responsible for the overall management, leadership, and daily operations of the facility. This role ensures high-quality resident care, regulatory compliance, financial stability, and a positive work environment for all team members. The Administrator leads all departments, oversees strategic planning, and maintains strong relationships with residents, families, staff, and state agencies.
Key Responsibilities:Leadership and Operations- Oversee day-to-day operations of the nursing facility to ensure effective and efficient functioning.
- Provide leadership, support, and direction to department heads and supervisory staff.
- Promote a culture focused on resident dignity, safety, satisfaction, and excellent care.
- Maintain a high standard of customer service for residents, families, and visitors.
- Ensure appropriate staffing levels and support employee engagement and retention.
Regulatory Compliance- Ensure the facility complies with all federal, state, and local regulations including CMS and Connecticut state guidelines.
- Prepare for, coordinate, and respond to regulatory surveys and inspections.
- Maintain up-to-date documentation, policies, and facility compliance programs.
Financial and Business Management- Manage the facility budget, expenses, census, and financial performance.
- Monitor accounts receivable, accounts payable, and revenue cycle processes.
- Ensure accurate reporting, forecasting, and financial planning to maintain fiscal stability.
- Implement cost-effective systems that do not compromise quality of care.
Quality Assurance and Performance Improvement- Lead Quality Assurance and Performance Improvement (QAPI) initiatives.
- Analyze data to identify trends and drive improvements in clinical and operational outcomes.
- Collaborate with the clinical team to ensure care plans and clinical processes meet resident needs.
Resident and Family Relations- Serve as the primary point of contact for resident and family concerns.
- Ensure concerns are addressed promptly and professionally.
- Promote a respectful and supportive environment for all residents.
Community and External Relations- Build and maintain positive relationships with hospitals, physicians, vendors, and community partners.
- Represent the facility at community events, professional meetings, and networking functions.
- Support marketing and outreach to maintain strong census levels.
Education and Credentials- Bachelor's degree in Healthcare Administration, Business, Public Health, or a related field required.
- Master's degree preferred.
- Current Connecticut Nursing Home Administrator License required.
Experience- At least three to five years of progressive leadership experience in long-term care, skilled nursing, or healthcare administration.
- Experience managing budgets, regulatory compliance, and staffing in a healthcare setting.
- Strong knowledge of CMS regulations and Connecticut state long-term care requirements.
- Strong leadership and team-building abilities.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong financial acumen and analytical skills.
- Commitment to resident-centered care and regulatory excellence.
