Position: Nurse Supervisor
Location: La Plata, Maryland
Job Status: Salary, Full Time
Job Summary:The Nurse Supervisor is responsible for real-time oversight of nursing operations, ensuring safe medication administration, high-quality patient engagement, and proactive staff performance management. This role actively identifies, intervenes, and corrects clinical and service deficiencies during each shift. while promoting high-quality patient care and professionalism.
The Nurse Supervisor translates strategic direction from nurse management into consistent daily execution.
Essential Duties and Responsibilities:Patient Care & Safety:- Conduct intentional patient rounding at least every 4 hours.
- Actively participate in patient care and complete initial and ongoing assessments to define individual patient needs.
- Ensure all patients receive:
- Timely medication communication
- Clear explanations of care
- Respectful, therapeutic communication
- Address patient concerns immediately and escalate as needed.
- Monitor patient complaints, grievances, and feedback trends per shift.
- Document and escalate service failures.
- Perform environmental rounds, patient engagement rounds, and staff check-ins.
- Ensure patient safety standards are followed (e.g., two patient identifiers, critical value reporting, medication reconciliation).
Medication Management:- Conduct real-time medication pass observations.
- Audit MAR documentation for accuracy, completeness, and timeliness.
- Ensure adherence to:
- 7 rights of medication administration
- Controlled substance protocols
- Intervene immediately on unsafe practices and have the authority to pause or reassign medication administration if necessary.
- Track and trend medication errors, near misses, and omissions; report findings to nursing management.
- Perform appropriate documentation for narcotics administration (second signature for count, waste, etc.).
Staff Leadership & Workflow:- Function as nurse in charge and provide direction and supervision to nursing staff.
- Assign and delegate tasks at the start of the shift with clear expectations.
- Monitor workflow, redistribute workload proactively, and address delays in care, task avoidance, or poor urgency.
- Provide on-the-spot coaching and redirection to staff as needed.
- Lead shift huddles
- Ensure staffing coverage and break coordination.
- Serve as primary point of contact for clinical issues and patient concerns.
- Assist in coordinating admissions, transfers, and discharge procedures based on unit census, acuity, and operational demands.
Quality Assurance & Compliance:- Audit nursing documentation for completeness, accuracy, and timeliness.
- Ensure compliance with:
- KIPU documentation standards
- Regulatory requirements
- Interdepartmental communication standards
- Assist in QA and performance improvement activities, including chart reviews and development of departmental goals and standards.
- Monitor lab data, QA logs, and documentation for clinical relevance, accuracy, and completeness.
Education & Development:- Provide education to patients and staff as needed within scope of practice.
- Participate in the development and implementation of performance improvement initiatives.
Operational Oversight:- Oversee departmental operations for effectiveness and resolve problems as they arise.
- Monitor supply inventory and management.
- Monitor faxes and communications throughout the shift.
- Ensure staff adhere to Alpas Wellness standards and patient safety goals.
Key Performance Indicators (KPIs):- Reduction in medication errors
- Patient satisfaction scores
- Response time to patient needs
- Documentation completion rates
- Incident report trends
Additional Duties:- Conduct and document MAT education.
- Complete MedServe daily updates and EOC rounding.
- Perform other duties as assigned.
Required Knowledge, Skills, and Experience:- Must have an active RN License with no restrictions. BSN Preferred.
- Active CPR/AED certification
- 1-3 years of experience in a substance abuse and/or inpatient mental health environment preferred
- Ability to comprehend and demonstrate medical and nursing knowledge competencies.
- Computer literacy of elemental computer operations. Internet, email, word processing, graphics and spreadsheets and databases.
- Computer proficiency in Google Suites, and electronic health records.
- Knowledgeable and / or interpret CARF accreditation standards.
- Interpret current rules, regulations, and policies to make decisions based upon them.
- Principles and practices of drug abuse screening, education, treatment, intervention and referral and aftercare programs services.
Schedule:- 5 days a week, 8 hrs per day
Compensation:Benefits:- Paid Time Off
- Holiday rate
- 401k
- Medical, Dental, Vision Insurance
- Training and Education Allowance
5 days a week, 8 hours per day
3rd Shift - 11pm to 7am