Duke University Health Systems seeks to hire a Nurse Manager, Operations (NMO) who embraces our mission of Advancing Health Together
As we continue to grow and expand our services, we are seeking a highly motivated and experienced Nurse Manager to join our team. This position oversees day-to-day operations and nursing care services for our Radiation Oncology Clinic at Duke Cancer Center Raleigh, located at 3404 Wake Forest Rd, Raleigh, NC 27609.
Duties and Responsibilities of this Level- Participate in the development of the clinical areas' strategic and operational plans
- Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the unit/department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care.
- Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond (based on the clinical setting). Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization.
- Ensure a unit-based workforce that is diverse and cognizant of the value diversity brings to the workplace.
- Assure coordination/participation of unit-based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24 hour basis. Ensure compliance with clinical patient care standards and established policies and procedures.
- Maintain clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.
- Maintain required unit records, reports and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environmental and infection control. Communicate requirements to staff and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Coordinate QC/PI activities with appropriate staff.
- Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
- Plan, schedule and organize work for groups ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities, overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies.
- Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, and clinical pathways are carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.
- Collaborate with the Director of Clinical Operations to determine fiscal requirements of assigned unit(s) and prepare budgetary recommendations. Monitor the level of resources utilized in service delivery and determine the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director of Clinical Operations to ensure budget and resource efficiency, and satisfaction with patient care delivery.
- Perform other related duties incidental to the work described herein.
Required Qualifications at this LevelEducation:- Bachelor's degree in nursing is required.
- Master's degree in nursing is strongly preferred.
Experience:- Three years of nursing experience is required.
- Oncology experience is strongly preferred.
Degrees, Licensure, and/or Certification:- Must have current or compact RN licensure in the state of North Carolina.
- BCLS certification required.
- Nurses hired into leadership positions must obtain a nursing leadership certification within one year of hire.
- New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.
Knowledge, Skills, and Abilities:N/A
Distinguishing Characteristics of this LevelN/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
