BS in IT or related field with 4+ years relevant experience, or a Master's with 2+ years.
Strong oral and written communication skills for procedures and management discussions.
Familiarity with network monitoring tools such as SolarWinds and Nagios.
In-depth understanding of network protocols including TCP/IP, DNS, and DHCP.
Proven problem-solving abilities in technical environments.
Experience in high-availability, fast-paced work settings with a focus on detail.
Active Security+ certification required.
Possession of DoD TS/SCI clearance at the time of consideration.
Responsibilities
Monitor and maintain network operations to ensure optimal performance.
Implement and troubleshoot issues related to network protocols and security.
Communicate change procedures and management updates effectively.
Use monitoring tools to assess system health and identify improvements.
Collaborate with team members to enhance operational efficiency and security measures.
Document incidents and resolutions for future reference and compliance.
Support high-availability systems to meet operational demands.
Benefits
Opportunity to work on cutting-edge technology in a dynamic environment.
Collaboration with experts in network operations and IT support.
Potential for professional development and growth within the organization.
Access to resources for continued education and certification.
Engagement in high-impact projects supporting national security.
Full Job Description
Required Qualifications
BS degree and 4+ years of prior relevant experience in a network operation, help desk, or IT support role or Master's degree with 2+ years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.
Oral and written communication for change procedures, and management updates
Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar).
Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols.
Strong problem-solving and communication skills.
Ability to work in a high-availability, fast-paced environment with attention to detail
Must possess an active Security+ or equivalent
Must possess an active DoD TS/SCI clearance at time of consideration.
