New Car Sales Associate

Lexus of Wayzata

$75K — $125K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Sales or Customer Service Experience
  • High school diploma or GED required
  • Strong customer service, organizational, and negotiation skills
  • Self-motivated, goal-oriented, enthusiastic teamwork approach
  • Proven experience in customer service or retail sales
  • Background check compliance as per local regulations
  • Must be 18 years or older to meet driving policy.

Responsibilities

  • Assist customers entering the dealership and address their inquiries
  • Provide follow-up communication and foster strong customer relationships
  • Explain vehicle performance and options, aligning features with customer needs
  • Deliver vehicles to customers, ensuring understanding of features and documentation
  • Stay updated on incoming inventory and product benefits for informed customer guidance
  • Introduce customers to service department to highlight quality repair services.

Benefits

  • Potential pay range of $75,000-$125,000 per year with incentive-based pay
  • Family-owned business with over 90 years of operational history
  • Medical, Dental, and Vision Insurance options
  • 401k plan for financial security
  • Paid vacation and sick time
  • Comprehensive training program
  • Discounts on dealership products, services, and vehicles
  • Opportunities for professional growth and advancement.
Full Job Description
Located at Napleton's Lexus of Wayzata, the Sales Associate is an exciting, fast-paced opportunity with incredible growth potential. Our sales associates are the face of the dealership and help to ensure the positive customer experience we are known for.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:
  • Potential pay range of $75,000-$125,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:
  • Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
  • Provide timely follow up and maintain strong relationships with customers
  • Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Job Requirements:
  • 2+ years of Sales or Customer Service Experience
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational and negotiation skills
  • Self-motivated, goal orientated and enthusiastic presence in a team environment
  • Prior proven customer-service or retail sales experience
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy


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