Cognizant

Network System Engineer

Cognizant$85K — $110K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in enterprise network systems engineering
  • Hands-on experience with Cisco DNA Center, ISE, and NAC
  • Knowledge of Cisco Unified Communications and voice system administration
  • Experience with SolarWinds NMS and ServiceNow integration
  • Familiarity with Microsoft Teams voice services (Direct Routing preferred)
  • Understanding of network security frameworks and access control policies
  • CCNP Enterprise or CCNP Collaboration certification preferred

Responsibilities

  • Validate and maintain property accounting within Cisco DNA Center
  • Manage Cisco NAC configurations for network access control
  • Administer Cisco ISE policies and configurations
  • Monitor network health and compliance through DNA Center dashboards
  • Provide systems-level support for Cisco Call Manager configurations
  • Support the technical aspects of Microsoft Teams voice migration
  • Implement SolarWinds as a network monitoring tool for device management
  • Support security audit activities and maintain documentation
  • Produce technical documentation and contribute to status reports
  • Document changes and communicate outcomes to stakeholders

Benefits

  • Professional development opportunities
  • Access to cutting-edge technology and tools
  • Collaboration with skilled technology teams
  • Involvement in significant migration projects
  • Opportunity to work in a dynamic environment
Full Job Description
Role: Network Systems Engineer

Location: Winston-Salem, NC

Mandatory skills: DNA Center • ISE • NAC • SolarWinds-ServiceNow

ROLE OVERVIEW

The Network Systems Engineer (Voice & DNA Center) is a specialized technical resource responsible for managing BAT's Cisco DNA Center environment and supporting the voice systems infrastructure. This role bridges systems-level engineering with voice platform administration to ensure consistent network operations across BAT's US locations.

KEY RESPONSIBILITIES

Cisco DNA Center Administration

Validate and maintain property accounting within Cisco DNA Center for BAT's US network assets
• Manage and maintain Cisco NAC (Network Access Control) configurations for BAT's US network
• Administer Cisco ISE (Identity Services Engine) policies and configurations
• Apply BAT-provided global standards and templates to BAT's US Network through DNA Center
• Monitor network health and compliance through DNA Center dashboards and analytics

Voice Systems Engineering
• Provide systems-level support for Cisco Call Manager and voice infrastructure configurations
• Support the technical engineering aspects of the planned Microsoft Teams voice migration
• Maintain and troubleshoot voicemail systems and associated integrations
• Assist in coordinating Cisco SmartNet support for EOL IP phones during the transition period
• Develop and document voice system migration records and configuration baselines

Network Monitoring & Tooling

Implement and configure SolarWinds as a Network Monitoring Tool for US BAT Devices
• Integrate SolarWinds with BAT's ServiceNow ITSM platform for automated incident creation
• Monitor SolarWinds alerts and coordinate response with the appropriate BAT and AT&T teams
• Troubleshoot NTP-related issues in coordination with BAT's Qradar team
• Assist with troubleshooting NTP system issues at BAT's ROC and Plaza locations

Security & Compliance

Support security audit activities and maintain remediation tracking documentation
• Ensure Cisco NAC and ISE policies remain aligned with BAT's security standards
• Work with BAT's Active Directory team to resolve DHCP-related issues and service disruptions
• Participate in security-related change management processes and documentation

Documentation & Reporting

Produce network architecture documentation, configuration records, and technical diagrams upon request
• Contribute to weekly status reports with updates on DNA Center, voice systems, and monitoring tools
• Maintain infrastructure upgrade plans and implementation logs for all systems under this role's scope
• Document all material changes and communicate outcomes to the AT&T SPOC

QUALIFICATIONS & SKILLS

5+ years of experience in enterprise network systems engineering
• Hands-on experience with Cisco DNA Center, Cisco ISE, and Cisco NAC
• Knowledge of Cisco Unified Communications and voice system administration
• Experience with SolarWinds NMS and ServiceNow ITSM integration
• Familiarity with Microsoft Teams voice services (Direct Routing preferred)
• Understanding of network security frameworks and access control policies
• CCNP Enterprise or CCNP Collaboration certification preferred

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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