Saint Luke's Health System

Network Services Engineer II

Saint Luke's Health System$75K — $95K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Systems or related field, or equivalent work experience
  • 6-9 years of applicable experience in Network Operations
  • CCNP certification required
  • Proficient with the Cisco Nexus product line
  • Minimum proficiency in supporting Citrix NetScaler ADC
  • Strong troubleshooting and problem-resolution skills
  • Experience mentoring junior staff

Responsibilities

  • Provide senior-level support for network systems delivery issues
  • Perform complex troubleshooting and problem resolution
  • Support custom tools and integrations to meet business needs
  • Coordinate installation, maintenance, upgrades, and tuning of network systems
  • Prepare and maintain technical documentation for ongoing operations
  • Act as a Subject Matter Expert (SME) for specific technologies and processes
  • Work with vendors on technical requests

Benefits

  • Work from home options available
  • Participation in after-hours on-call rotation
  • Opportunity for professional development and mentoring junior staff
  • Engagement with cutting-edge technologies in Data Center networking
  • Collaboration with diverse teams on complex assignments
Full Job Description
Job Description

This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation maintenance upgrades and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems. Known as a SME for certain technology tools products and or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement change management. Bachelors degree in IS or a similar field OR comparable work experience required.

Senior level Network Operations role with after hours on-call rotation. Candidate should be local with work from home options available. CCNP and minimum 6 years of experience preferred. Proficient with Cisco Nexus product line and Data Center networking support is preferred. In addition to professional level competence in Cisco Networking the candidate will have a minimum proficient level of knowledge supporting Citrix NetScaler ADC and have aptitude to attain expert level knowledge to fully support the load-balancing appliance.

Job Requirements

Applicable Experience:

6-9 years

CCNP - Cisco

Bachelor's Degree - Computer and Information Science

Job Details
Full Time

Day (United States of America)

About Saint Luke's Health System

Saint Luke's Health System is a non-profit healthcare organization based in Kansas City, Missouri. The organization was founded in 1882 and operates several hospitals and clinics throughout the Kansas City metropolitan area. Saint Luke's Health System offers a wide range of medical services, including primary care, specialty care, and emergency care. The organization is committed to providing high-quality, patient-centered care and is recognized for its clinical excellence and innovative approach to healthcare. Saint Luke's Health System is accredited by The Joint Commission and is a member of the Mayo Clinic Care Network.
Learn more about Saint Luke's Health System
Size
12,000 employees
Industry

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