POSITION SUMMARY Enhances the quality of life for Credit Union West members and team members by meeting or exceeding their service expectations. The Network & Security Administrator II ensures the stable and secure operation of the organization's network and security infrastructure. This role includes configuring, maintaining, and optimizing network hardware, software, and communication links, as well as implementing and maintaining security measures. The administrator also analyzes and resolves end-user hardware and software issues, providing necessary training and support. This role involves more complex configurations, advanced troubleshooting, and higher-level security implementations. This position works closely with other IT teams to enhance network performance and security. ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Network Administration - Manage network hardware and software installations, configurations, and upgrades. Troubleshoot complex network issues and ensure optimal performance of the network infrastructure. Assist in the design and implementation of network solutions to meet organizational needs. • Network Maintenance - Monitor and maintain network performance, ensuring connectivity and optimal performance. Develop and maintain deployed technologies with the network team and IT management. Monitor network connectivity and performance, participate in the installation and upgrading of network equipment, software, and hardware configurations. Document processes and system changes. Interact with vendors and contractors to support and maintain products and services. • Security Administration - Implement advanced security measures to protect network integrity, including managing firewalls, intrusion detection systems, and encryption protocols. Conduct regular security assessments and audits, identifying vulnerabilities and implementing corrective actions. Respond to and investigate security incidents, documenting findings and recommendations. Stay current with industry trends, threats, and best practices in networking and security administration. • Maintain performance standards by performing all activities consistent with core values, meeting established service standards, policies, and procedures, and preserving the confidentiality of systems and records. • Provides backup support to other areas of the department as needed. • Performs other duties as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience is required. Certification in one or more of the following is preferred: CompTIA Network+, Security+, MCSA, CCNA. EXPERIENCE: Minimum of 5-7 years of experience in network and security administration. Advanced technical knowledge of network and PC operating systems, including Linux, Windows, and router commands. Proven experience in managing and troubleshooting network hardware, protocols, and standards, including switches, routers, cabling, and telecom/phone systems. Proven experience with network analyzers, scanners, and testing equipment. Proven hardware and security troubleshooting experience. Strong understanding of the organization's goals and objectives. Extensive knowledge of applicable data privacy practices and laws.