Job Title: Network Operations Center (NOC) Manager / Lead
Location: Mark Center, Alexandria, VA / Arlington, VA / Crystal City, VA / Hybrid 3-days onsite
Clearance Required: Secret or Top-Secret
Salary Range: $125K - $165K
Application Deadline: May 31, 2026
To apply, please follow these steps:
- Visit https://ibsscorp.com/careers/
- Select the position you are interested in
- Review the job details, then click Apply Now
- Complete and submit your application
Description IBSS is seeking a highly skilled NOC Lead to oversee the comprehensive management, optimization, and security of a global enterprise network infrastructure for a DoD customer. This critical role involves ensuring the reliability, performance, and resilience of complex networking environments, including SD-WAN, campus LAN, Aruba wireless systems, Palo Alto firewalls, and cloud networking fabrics. The successful candidate will lead a team responsible for advanced diagnostics and lifecycle management while strictly adhering to DoD Zero Trust strategies, NIST SP 800-53, and DoDI 8510.01 (RMF) standards. This position requires a proactive leader who can maintain 99.9% network availability and drive automation to support the organization's mission.
Key Responsibilities:- Lead a team of NOC engineers and technicians, providing guidance, training, and mentorship to ensure optimal performance and development.
- Oversee daily operations of the NOC team, including scheduling, task allocation, and performance management.
- Ensure the continuous monitoring of network devices, systems, and applications to detect issues proactively and respond to critical events.
- Lead the design, implementation, and continuous improvement of NOC processes, including monitoring, event management, incident response, and change management.
- Manage and optimize the SD-WAN environment, including policy configuration, link health monitoring, and traffic optimization to ensure resilient connectivity between global sites.
- Provide full lifecycle management of LAN infrastructure, including advanced switch configuration, VLAN segmentation, and access control enforcement to support Zero Trust principles.
- Lead cloud networking services across public, private, and hybrid environments, implementing secure routing, encrypted tunnels, and micro-segmentation.
- Monitor network health and capacity continuously using real-time telemetry, NetFlow, and path analytics to identify bottlenecks before they impact mission operations.
- Coordinate enterprise-wide changes using automation pipelines with rollback validation to minimize risk and operational overhead.
- Lead incident response efforts for critical network issues, ensuring Priority 1 incidents are resolved within 4 hours and followed by detailed root cause analysis reports.
- Maintain accurate configuration documentation, topology diagrams, and firewall inventories, ensuring updates are completed within 5 business days of network changes.
Required Skills /Education/ Certifications & Qualifications:- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
- 5+ years of experience in a NOC environment, with at least 1 year in a lead or supervisory role.
- 5+ years in network operations, infrastructure operations, or site reliability roles with significant experience running and building a NOC, operations center, or equivalent 24/7 monitoring function. You've built shift models, managed MSP relationships, and know how to turn a collection of monitors into a high-performing operational team. Ideally, you've done this at global scale.
- Deep experience with structured incident response processes - severity classification, escalation matrices, incident bridges, post-incident reviews, and RCA workflows.
- Demonstrated expertise in wireless infrastructure, including administration of RF tuning and strong authentication.
- Strong knowledge of network management, monitoring, and security tools (e.g., SNMP, NetFlow, SIEM, ticketing systems).
- Strong background in managing firewalls, including compliance with STIG/NIST controls and integration with SIEM.
- Deep understanding of DoD cybersecurity frameworks, specifically DoD Zero Trust Strategy, DoDI 8510.01 (RMF), NIST SP 800-53, and DoD STIGs.
- Must possess and maintain the necessary security clearances required to access DoD networks and systems.
- Ability to support operations to meet strict uptime requirements of &Client; 99.9% for core network services.
Desired Skills:- Relevant vendor certifications in network engineering and security.
- DoD 8570/8140 IAT Level II or III certification.
- Experience operating NOC/operations centers at hyperscale companies (Meta, Google, Microsoft, AWS), large telcos, or major AI infrastructure providers.
- Experience with cloud networking security features, such as Web Application Firewalls (WAF) and DDoS protection.
- Proficiency in operating underlay/overlay fabrics and performing deep service assurance using telemetry and path analytics.
- Experience integrating network telemetry with enterprise monitoring platforms for proactive fault detection.
IBSS offers a competitive benefits package that includes medical, dental, vision, and prescription drug coverage with a company-paid deductible, paid time off, federal holidays, a matching 401K plan, tuition/professional development reimbursement, and Flex-Spending (FSA)/Dependent Care Account (DCA) options.
