Job Description

ICF seeks a Network Manager to work on a national technical assistance project. The goal of the project is to support and enable legal representation to eligible unaccompanied migrant children (UAC) in the care and custody of HHS/ACF Office of Refugee Resettlement (ORR) and post-release in communities across the country. The Legal Network Coordinator will use his/her expertise to develop collaborative relationships with ICF's legal service partners to support effective capacity management and continuity of services across ORR-funded and pro bono legal networks.

The successful candidate has broad knowledge of services for refugees and unaccompanied children. The Network Manager will work closely with and under the oversight of the Deputy Director to execute essential strategies for engagement and collaboration with legal services providers. He/she will also work closely with the legal services directors to monitor network capacity and will support legal service provider recruitment efforts. The successful candidate will have an ability to partner with the external service providers, the legal community, and internal teams.

Key Responsibilities

• Develop framework to guide overall approach to engage and collaborate with legal service providers
• Develop and implement a plan to monitor capacity of legal provider network, including ORR-funded and pro bono capacity
• Collaborate with legal service managers to support ongoing efforts to build network capacity through recruitment of new legal service providers
• Develop and maintain extensive knowledge of legal service providers working with UAC
• Work collaboratively with the project team, particularly the legal services team, to identify and address strategic partners and form collaborative partnerships that clearly outline roles and responsibilities
• Develop and maintain partnerships that support various aspects of the project's work such as LSP outreach, recruitment, and capacity management
• Oversee case initiation process and intake staff
• Develop and oversee the psychosocial services related to all legal service delivery

Basic Qualifications

• Master's degree in social work, public administration, business administration or related field which requires collaboration and networking. A bachelor's degree with 5 years experience in a similar role can be substituted for the Master's degree.
• A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for complex projects.
• A minimum of 3 years' experience working in a team environment
• A minimum of 2 years working in an environment that requires knowledge of the refugee, immigrant, and asylee services.

Preferred Skills

• Experience working with unaccompanied children or refugees.
• Experience working with legal services providers.

Professional Skills

• Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
• Exceptional project management skills, with a focus on TA project management.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to multi-task and maintain high-quality results in a fast-paced environment.
• Excellent verbal, interpersonal and written communication skills.
• Demonstrated, outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy.
• Proficient with MS office applications (i.e. Word, Excel, and PowerPoint).
• Experience with training, curriculum development, and facilitation.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$131,256.00 - $223,134.00

Nationwide Remote Office (US99)