TeleTech

Network Engineer

TeleTech$77K — $176K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 9+ years of experience in enterprise networking roles
  • 7+ years of experience in network engineering and troubleshooting
  • Experience with IP networking solutions
  • Knowledge of SD-WAN technologies and routing protocols (RIP, OSPF, EIGRP, BGP)
  • Familiarity with TCP/IP and network analysis tools (tcpdump, Wireshark)
  • Knowledge of DoD network deployments and IA compliance standards
  • Ability to work 24x7 on a shift schedule including nights and weekends
  • Must be able to obtain a Secret clearance

Responsibilities

  • Serve as a core member of the Operations and Maintenance team for enterprise and tactical network systems
  • Participate in a 24x7 shift schedule to support mission-critical operations
  • Configure and troubleshoot Aruba wireless LANs, controllers, access points, and SD-WAN solutions
  • Conduct performance tuning and network health assessments
  • Perform and document cybersecurity vulnerability scans
  • Maintain accurate network documentation and diagrams
  • Lead troubleshooting for escalated network issues

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Network Engineer

The Opportunity: 

We are seeking a dedicated Network Engineer to support the design, deployment, and maintenance of enterprise and tactical networks for the Department of Defense (DoD). This role is an opportunity to apply your technical expertise in wireless, SD-WAN, and cybersecurity to build secure, resilient infrastructure that directly enhances the quality of life for military personnel and their families. You’ll work on meaningful projects that support mission readiness and day-to-day connectivity across DoD environments.

What You’ll Work On:

  • Serve as a core member of the Operations and Maintenance (O&M) team, responsible for the day-to-day operation and sustainment of enterprise and tactical network systems.
  • Participate in a 24x7x365 shift schedule, including night shifts, weekends, and holidays, to support mission-critical operations.
  • Configure and troubleshoot Aruba wireless LANs, controllers, access points, and ClearPass and SD-WAN solutions.
  • Conduct performance tuning and network health assessments.
  • Conduct and document cybersecurity vulnerability scans using approved tools in compliance with DoD requirements.
  • Maintain accurate network documentation and diagrams.
  • Lead troubleshooting efforts for escalated network issues.
  • Collaborate across IT teams to ensure secure, scalable, and compliant network operations.

Join us. The world can’t wait. 

You Have: 

  • 9+ years of experience in enterprise networking roles
  • 7+ years of experience in network engineering and troubleshooting
  • Experience with IP networking solutions
  • Knowledge of SD-WAN technologies and routing protocols such as RIP, OSPF, EIGRP, or BGP
  • Knowledge of TCP/IP and data network protocols, and protocol analysis tools, such as tcpdump or Wireshark
  • Knowledge of DoD network deployments, STIGs, and IA compliance standards
  • Ability to work on a rotational shift schedule to provide 24x7x365 coverage, including night shifts, weekends, and holidays
  • Ability to obtain a Secret clearance
  • HS diploma or GED
  • Ability to obtain a DoD 8570 Certification within 90 days of start date

Nice If You Have:

  • Experience with firewalls such as Palo Alto or Fortinet, NAC, and network security policies
  • Knowledge of scripting or automation tools such as Python or Ansible
  • Knowledge of cloud networking, such as AWS, Azure, or GCP
  • Bachelor’s degree in a CS, IT, or Engineering field
  • Aruba Certified Mobility Associate (ACMA), Cisco Certified Network Associate (CCNA), or CompTIA Network+ Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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