Resource Innovations is seeking a Network and Site Infrastructure Engineer to join our growing team in Salt Lake City, UT. The Network & Infrastructure Engineer is the primary hands-on owner for the procurement, provisioning, configuration, installation, maintenance, and lifecycle of the organization's network, connectivity, structured cabling, AV, and physical access technologies. The role requires strong Cisco CCNA-level fundamentals, disciplined troubleshooting across the OSI model, practical experience, and a collaborative team-first approach.

Network, Security & Connectivity
• Own procurement, provisioning, configuration, installation, maintenance, documentation, and lifecycle management for internet circuits and WAN connectivity.
• Administer Cisco Meraki MX security appliances, Cisco/Meraki switches, and Meraki wireless infrastructure.
• Configure and support user VPN and site-to-site VPN connectivity.
• Monitor network availability, performance, capacity, firmware, licensing, and hardware lifecycle requirements.
• Coordinate circuit installations, service changes, escalations, renewals, and troubleshooting with carriers and vendors.
• Maintain accurate network diagrams, standards, inventories, configuration records, and operational documentation.

Structured Cabling & Site Infrastructure
• Oversee installation, testing, labeling, documentation, maintenance, and lifecycle of Category 5, 6, and 8 cabling as well as single and multimode fiber infrastructure.
• Coordinate cabling contractors and validate work against industry/organizational standards and site requirements.
• Support network closet readiness, equipment placement, power, patching, and physical connectivity.
Audio/Visual, Access Control & Adjunct Support
• Support installation, administration, maintenance, and lifecycle of conference room and audio/visual systems, including Teams and Zoom room technologies where applicable.
• Administer personnel access control systems (PACS) and coordinate related vendor support.
• Provide backup-only support for PC provisioning and deployment when coverage or workload requires it.
• Apply working knowledge of POTS, fax, and analog telecommunications services when supporting legacy or site-specific requirements.

Troubleshooting & Service Partnership• Serve as the primary escalation resource for wired, wireless, VPN, circuit, and end-user connectivity issues.
• Troubleshoot systematically through the OSI model, including endpoint configuration, physical connectivity, switching, routing, DNS, DHCP, authentication, and application reachability.
• Communicate clearly with end users, support personnel, vendors, and leadership during incidents and planned changes.
• Partner with the PC support team and remote on-site personnel/contacts for task execution and with the IT Director for architecture, complex configuration, standards, and lifecycle planning.
Other duties as assigned.

Requirements
• Cisco CCNA/CCNP certification or equivalent demonstrated knowledge and hands-on experience.
• Strong understanding of TCP/IP, subnetting, VLANs, routing, switching, DHCP, DNS, VPN technologies, wireless networking, and network security fundamentals.
• Practical experience administering Cisco and/or Meraki firewalls, switches, and wireless infrastructure.
• Experience supporting ISP circuits, carriers, and telecommunications vendors.
• Strong familiarity with end-user devices and operating-system-level network troubleshooting.
• Ability to create and maintain clear diagrams, standards, inventories, procedures, and technical documentation.
• Excellent analytical, troubleshooting, prioritization, written communication, and verbal communication skills.
• Demonstrated team orientation. This role must collaborate effectively and cannot operate as a lone wolf.
• Ability and willingness to work primarily onsite and travel up to 25%.

Preferred Qualifications
• Actively pursuing, or interested in pursuing, Cisco CCNP certification.
• Experience in a distributed or multi-site environment.
• Experience with wireless surveys, RF troubleshooting, and wireless design fundamentals.
• Experience coordinating structured cabling projects and contractors.
• Experience with conference room systems, Microsoft Teams Rooms, Zoom Rooms, or Logitech Rally technologies.
• Experience administering personnel access control platforms.
• Working knowledge of VoIP/POTS, analog lines, fax services, and legacy telecommunications. Experience Over Certification Alone

We value practical knowledge and real-world troubleshooting experience over certification alone. A seasoned CCNA-level professional with strong hands-on experience and a thorough understanding of networking fundamentals is preferred over a candidate with an advanced certification but limited implementation and support experience.

Benefits

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $80,000-$105,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.