The Opportunity:We run a physical-product business on NetSuite OneWorld across two subsidiaries and five jurisdictions. Inventory, purchasing, receiving, fulfillment, kitting, intercompany stock transfers, returns, and warranty all flow through NetSuite - and that flow needs a dedicated owner. Today, our SCM configuration is held together by stretched accountants, the operations team, and one-off scripts. We need someone who lives in the NetSuite SCM stack, owns it end-to-end, and partners with our warehouse and install teams to make the system match reality.
What You'll Do:- Own inventory data accuracy across all locations - North Van warehouse, regional inventory in each install market, installer vans/trucks, and RMAs in transit. Cycle counts, adjustments, valuation methods, and costing reviews.
- Manage purchasing and receiving - POs, item receipts, three-way vendor bill match with AP, landed cost, and intercompany POs between our Canadian and US subsidiaries.
- Own order management and fulfillment - sales orders for installs, kits/BOMs for standard system configurations, fulfillment from the right location, drop-ship for partner installers, and returns and warranty replacements.
- Handle multi-location and multi-subsidiary stock movements - internal transfers, intercompany transfers (Canada 194 US), customs/duty considerations, and in-transit accounting.
- Govern the item master - SKU creation, units of measure, kit/assembly definitions, lead times, reorder points, and vendors per item.
- Build reporting that ops actually uses - saved searches, dashboards, and SuiteAnalytics workbooks for inventory on hand by location, slow movers, install backlog vs. inventory coverage, vendor performance, and gross margin by SKU and region.
- Partner with the NetSuite Developer and SCM team on customizations, custom records, and integrations (barcode scanning, installer mobile workflows, EDI/ASN as needed).
- Partner with Finance on month-end inventory reconciliation, COGS accuracy, standard cost reviews, and shrink/adjustment reporting.
What You Bring:- 6-8+ years administering NetSuite SCM modules in production: Inventory Management, Advanced Locations, Purchasing, Advanced BOM, Order Management, and Item Receipts/Fulfillments - including multi-location and multi-subsidiary environments.
- Strong working knowledge of kits/assemblies/BOMs, item costing methods (average cost), landed cost, and intercompany inventory flows.
- Fluency building saved searches, workbooks, KPIs, and reminders without needing a developer.
- Hands-on experience with physical-goods operations - warehouse, fulfillment, returns, warranty, and reconciling what's on the floor to what's in NetSuite.
- Strong stakeholder skills: you can sit with a warehouse lead in the morning, a controller at lunch, and an engineer in the afternoon - and translate between all three.
- Comfortable working with engineers who pull data via SuiteQL and REST APIs - you understand which records, joins, and custom fields they need.
- Experience using AI tools and building automations in agentic workflows.
- RFsmart WMS (Advanced or Standard) or any WMS integration experience.
- Experience with Arena PLM.
- NetSuite Manufacturing/Assembly module, Demand Planning, or Advanced Inventory Management.
- Experience with EDI/ASN or barcoded receiving.
- HVAC, construction, solar, or installation-services industry background.
- Multi-currency, cross-border (Canada/US) operational experience.
Job Type: Full-time, Permanent
Pay: $110,000 - $125,000 per annum
Work Location: In person - North Vancouver, BC
Do you feel like you don't have everything listed above but can still do the job? If you have the core skills and experience we're looking for and are willing to learn the rest, we encourage you to apply!Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!
