Description
National Strategy Manager - The Dinerstein Companies - Houston, TX
The Dinerstein Companies (TDC) is hiring a Houston-based National Strategy Manager to support a portfolio of owner-managed properties across the US. This position reports to the Executive Vice President and works closely with the leadership team to support and implement portfolio-wide initiatives and campaigns focused on making The Dinerstein Companies the country's premier management company. The National Strategy Manager is an integral member of our corporate support within TDC Management working to lead the industry and properties with innovative, forward-thinking methods to exceed property and portfolio goals.
Core Responsibilities
The National Strategy Manager will have a portfolio consisting of conventional housing communities within The Dinerstein Companies' growing portfolio. This individual will work closely with the company's marketing, accounting, human resources, technology, and management services teams to ensure the successful operational and financial performance of the property.
• Provide on-going training of company policies & procedures
• Develop and implement strategies for property's success
• Communicate regularly with Portfolio Directors on the ever-changing needs of a property and staff
• Assist in the development of a marketing plan in collaboration with the Marketing Department
• Identify opportunities for improvement on the day-to-day operations of the property
• Observe market leasing velocity and develop plans to counteract negative trends
• Assist in the rollout of new operational initiatives and portfolio-wide campaigns
• Analyze reports weekly and monthly to target weaknesses
• Travel to properties to serve as a support for on-site teams
Leadership Team
As a member of the Property Management Leadership team, the National Strategy Manager will attend quarterly Leadership Meetings and participate in operational projects in collaboration with other Leadership team members. These projects are aimed at ensuring The Dinerstein Companies remains the most innovative management company in the country.
• Collaborate with Leadership on updating policies & procedures for on-site teams
• Assist in portfolio-wide marketing efforts, including renewal and new leasing campaigns
• Participate in the opening of new developments as they are added to the operating portfolio
• Manage communications among the property's support wheel, including the Portfolio Director, Marketing Coordinator, Subject Matter
Expert, and Management Services team
• Provide directives for updates to the properties' software system to ensure compliance with TDC policies
• Assist in the training of new support staff team members to better serve the on-site teams
Executive Involvement
National Strategy Managers are responsible for reporting on variances in YOY market trends, finding solutions for recurring issues on site, and assisting the Portfolio Directors to minimize reporting errors. This role involves minimal to moderate communications with our external partners.
• Support property and corporate team members in identifying market and property trends that require a chance in leasing strategy
• Serve as a source of market and property knowledge for executive team members and partners
• Participation in weekly meetings to review property performance and discuss opportunities for improvements
Qualifications & Requirements
The ideal candidate for the Strategy Manager role would have the following qualifications:
• 3 - 5 years of experience in property management preferred
• Experience successfully managing an on-site team
• Travel to designated markets as needed
• Willingness to learn new software or cloud-based programs that improve operational efficiencies
• An interest in assisting in portfolio-wide initiatives outside of the assigned portfolio
• Experience communicating with a diverse set of audiences, including residents, staff, executives, and partners
