General SummaryThis role is responsible for driving the development and achievement of national sales objectives, while building and supporting a high-performing sales team and support staff.
Essential Duties and Responsibilities- Report directly to the Director, Sales, and oversee the Senior Manager, Sales Operations and Manager, CPO & Remarketing.
- Lead core sales operations functions, including business planning, reporting, target setting, performance management, sales process optimization, field training, and program implementation.
- Build and maintain strong relationships with the Dealer Advisory Board (DAB), including managing elections, quarterly meetings, and monthly calls.
- Provide regional support and contribute to business development across all areas.
- Maintain a strong understanding of current sales, marketing, and incentive programs, including claims processes, to effectively support regions and dealers.
- Organize and participate in weekly traffic calls, monthly field staff meetings, and quarterly dealer communications.
- Plan and execute field staff training initiatives.
- Identify opportunities and develop proposals to enhance sales processes across the organization and dealership network nationally.
- Develop and administer quarterly field bonus programs.
- Manage the MMI budget in collaboration with Regional Managers and the Director of Sales.
- Coordinate key communications, including 20-day and month-end reminders to regional offices.
- Oversee Fleet sales operations, including BN & BR sales and relationships with fleet partners.
- Provide oversight of the Certified Pre-Owned (CPO) program and support ongoing development.
- Perform additional duties as required.
Skills/Knowledge/Experience/Education Requirement- Bachelor's degree in Business, Marketing, or a related field preferred.
- 7-10 years of experience in sales and/or marketing; automotive industry experience strongly preferred.
- Regional or retail operations experience is an asset.
- Demonstrated ability to perform in a fast-paced, high-pressure environment.
- Strong project management skills with the ability to meet tight deadlines.
- Experience managing budgets.
- Excellent organizational skills with a strong attention to detail.
- Strong written and verbal communication skills.
- Self-motivated, adaptable, and able to thrive in a dynamic environment.
- Intermediate to advanced proficiency in Microsoft Office.
Perks and Benefits- Subsidized on-site company catered lunches and a hot beverage program.
- Employer-paid company health benefits, spending allowance, and RRSP matching program.
- Flexible work schedules and summer hours.
- Vehicle programs.
- Employee development programs and tuition reimbursement.
- SMART Casual Dress code.
- Employee lease and car purchase discounts; Friends of Kia discounts.
- On-site gym, ping-pong, basketball, and badminton court.
- Other company-provided perks.
