About the RoleFix Network is seeking a strategic and relationship-driven
National Key Account Manager to manage and grow one of our key insurance partnerships.
In this role, you will serve as the primary liaison between Fix Network and a national insurance partner, ensuring alignment of business objectives, driving performance, identifying growth opportunities, and delivering exceptional service. You will collaborate closely with Operations, Marketing, Sales, and franchise partners to support strategic initiatives and achieve shared goals.
Key Responsibilities- Manage and strengthen relationships with key insurance partner stakeholders, including leadership teams and regional contacts.
- Develop and execute Mutual Action Plans (MAPs) to drive growth and performance.
- Lead regular business reviews, performance discussions, and strategic planning meetings.
- Monitor KPIs, volume targets, market share, and profitability metrics.
- Identify market opportunities and develop strategies to increase business growth.
- Prepare and deliver presentations, proposals, and partner updates.
- Collaborate with cross-functional teams to ensure successful execution of initiatives.
- Act as a trusted advisor and advocate for both the partner and Fix Network.
- Stay informed on market trends, industry developments, and competitive activity.
What You'll Bring- Bachelor's degree in Business Administration or a related field.
- 5+ years of experience in collision repair, insurance, account management, or business development.
- Strong knowledge of collision repair operations and insurance programs.
- Demonstrated experience managing strategic accounts and complex stakeholder relationships.
- Excellent communication, presentation, negotiation, and analytical skills.
- Strong proficiency with Microsoft Office, particularly Excel and PowerPoint.
- Bilingualism (English/French) is considered an asset.
Why You'll SucceedWe're looking for someone who is:
- Customer-focused and relationship-oriented
- Strategic and results-driven
- Analytical and data-savvy
- A strong communicator and influencer
- Self-motivated and adaptable
- Comfortable working independently while collaborating across teams
What We Offer- Competitive salary starting at $100,000+, based on experience
- Company vehicle
- Comprehensive group insurance program
- Employer RRSP
- Paid vacation and personal days
- Professional development and career growth opportunities
- A collaborative and entrepreneurial work environment
Work Environment- Field-based position covering Ontario
- Regular travel throughout the province is required
- Fast-paced, collaborative, and growth-focused environment
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