National Human Resources Manager

Black & McDonald Limited

$90K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of progressive HR experience, preferably in unionized settings
  • Strong background in employee relations and workplace investigations
  • Ability to balance strategic initiatives with hands-on HR administration
  • Proficient in Microsoft 365; HRIS experience is a plus
  • Post-secondary education in HR or related certification is advantageous
  • Excellent communication and relationship-building skills, with a focus on change agility in dynamic environments

Responsibilities

  • Serve as a key advisor to operational leaders on performance issues and conflict resolution
  • Guide managers on progressive discipline and compliance with employment laws
  • Champion initiatives to enhance company culture and employee engagement
  • Manage full-cycle recruitment for multiple roles simultaneously
  • Facilitate employee engagement surveys and oversee follow-through actions
  • Communicate and train HR processes to ensure effective performance management
  • Ensure compliance with federal, state, and local employment laws and facilitate necessary audits

Benefits

  • Opportunity to shape HR strategy in a growing company
  • Engagement with diverse operational regions across the organization
  • Chance to lead initiatives that foster a positive company culture
  • Full-time position with in-office work structure
  • Up to 25% travel for partnership and collaboration purposes
Full Job Description
National Human Resources (HR) Manager

Location: Kansas City, Missouri or Salt Lake City, Utah

Travel Requirement: Up to 25% national travel

Structure: In Office
Employment type: Full-time

The Opportunity

Black & McDonald's HR team is evolving in 2026 - join us and help shape what comes next. As an HR Manager, your voice, vision, and leadership will make a measurable difference.

We're seeking an HR Manager to support our operations, with a mix of day-to-day HR delivery and strategic involvement. You'll have an opportunity to partner with operational leaders across diverse operational regions within Black & McDonald; coach supervisors and managers, lead investigations, drive engagement, deliver strategic HR Programs, along with the other HR responsibilities (HR administration, employee questions, letters, onboarding/offboarding etc.).

What you'll do:

Business partnering & employee relations
  • Serve as a trusted advisor to leaders and supervisors on performance, coaching, organizational changes, and conflict resolution; lead workplace investigations and facilitate corrective outcomes, coordinating with Corporate People Resources as needed.
  • Guide managers through progressive discipline, termination planning, and documentation in accordance with company policy, collective bargaining agreements (as applicable), and federal, state, and local requirements (including EEO and unemployment claims).
  • Champion company initiatives to foster company culture and employee engagement

Talent acquisition & talent development
  • Own full-cycle recruitment for designated roles (intake, postings, screening, interviews, selection and offers); craft compelling postings and ensure a great candidate experience. Expectation would be recruitment for 3-6 jobs at any given time.
  • Support individualized development planning, succession insights, and targeted development for high-potential talent.

Programs, engagement & culture
  • Coordinate the annual employee engagement survey, customer satisfaction surveys, focus groups, action plans, and follow-through on commitments; enable local engagement initiatives and recognition programs.
  • Facilitate HR updates at regional meetings as needed.

HR operations
  • Communicate, train, and guide HR performance management processes (goal setting, feedback, reviews).
  • Own your admin: HRIS transactions and data integrity; letters (offers, changes, discipline), file management, onboarding/offboarding tasks, benefits enrollments/changes, leave and disability administration (as applicable), and liaise with benefits and insurance providers.

Compliance & risk
  • Ensure compliance with applicable federal, state, and local employment laws and regulations (including wage and hour and EEO/anti-discrimination requirements); prepare for and support audits.
  • Support more complex leave/absence and accommodation administration in line with policy and applicable requirements (e.g., FMLA, ADA, and state leave programs), coordinating with benefits/leave vendors as needed.

Competency & Work Experience:
  • 10+ years progressive HR experience; experience in unionized environments considered an asset
  • Strong track record in employee relations and workplace investigations.
  • Demonstrated ability to be both strategic and hands-on, self-sufficient with HR admin and HRIS.
  • Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook); HRIS experience an asset.
  • Post-secondary education in HR and/or HR certification considered a plus
  • Excellent communication, relationship-building, prioritization, and change agility in a fast-paced, matrixed setting.

Work conditions & other information
  • A Criminal Background Check and Professional References will form part of the selection process;

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