National Accounts Manager (Northeast)

RS Group

$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical or business-related field
  • 3 to 5 years' experience in National Account management
  • Proficient in corporate account strategy planning
  • Strong background in customer relationship management
  • Negotiation expertise with customer agreements
  • Excellent verbal and written communication skills
  • Dedication to customer service excellence

Responsibilities

  • Engage with customers to build and sustain executive-level relationships
  • Analyze customer business drivers and identify trends, risks, and opportunities
  • Educate customers on product offerings, emphasizing RS as their preferred choice
  • Create and implement tailored sales strategies for customer growth
  • Negotiate agreements that enhance revenue and profitability
  • Collaborate with corporate and field teams for strategic alignment
  • Facilitate partnerships with strategic suppliers for optimal customer service
  • Prepare and deliver executive-level presentations internally and externally

Benefits

  • Potential for travel up to 50%
  • Collaboration with cross-functional teams
  • Opportunity to work with high-value corporate clients
  • Professional development through direct reporting to a Director
  • Exposure to strategic supplier relationships
  • Engagement in impactful corporate growth initiatives
Full Job Description
About the role

Role Purpose

A National Account Manager (NAM) is a critical team member of Corporate Accounts organization and is responsible for the growth and management of high value, multi-site complex corporate customers. The National Account Manage will have responsibility for a portfolio of customers that have a market opportunity of ~$50M annually.

Responsibilities
  • Engaging directly with customers to establish and nurture long term mutually beneficial executive level relationships
  • Understand the customers key business drivers, including significant and emerging trends, risks and opportunities.
  • Educate customers about our products and solutions showcasing why RS should be their first choice.
  • Develop and execute customer centric sales strategies that meet the customers' needs and drive growth.
  • Negotiate win/win agreements that maximize revenue and gross profit growth
  • Collaborate with our corporate and field teams to gain alignment on our strategy and execution for each customer.
  • Facilitate relationships with our strategic suppliers so they can be true partners with RS throughout our corporate customers locations
  • Developing and delivering executive level presentations both internally and externally.
  • This position may travel up to 50% of the time.


How I make a difference in this role

This roles core responsibility is to grow revenue and profitability from an assigned list of vertically market focused customers: As a NAM you will play a pivotal role on our team focusing on establishing and expanding executive level relationships, developing and implementing customer specific strategies, negotiating customer agreements and collaborating with field partners on the execution of the growth plan.

Org Structure

This role reports directly to the Director of Corporate Accounts

Candidate Requirements

Essential Skills & Experience
  • Experience in planning and implementing corporate account sales strategies
  • Experience in corporate/customer relationship management
  • Experience negotiating customer agreements
  • Experience managing and communicating corporate account strategy throughout an organization
  • Excellent written and verbal communication skills
  • Dedication to providing great customer service
  • Desirable Skills & Experience
  • Experience with Salesforce CRM and SAP

Essential Qualifications (Must be evidenced at offer stage)
  • Bachelor's degree in a technical or business-related field with 3 to 5 years' experience in National Account management. Knowledge of corporate sales best practices, policies, and procedures.


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