THE OPPORTUNITYAs Regional Portfolio Manager, you will own the operational and financial performance of a portfolio of premier multifamily communities. You will set the standard for leasing, retention, and net operating income, and you will build the high-performing, high-trust teams that deliver it, day after day. You report directly to the SVP of Multifamily and partner closely with ownership on the goals that matter most.
WHAT YOU'LL OWNPortfolio & Financial Performance- Drive the operational and financial management of a multi-property portfolio, owning results end to end.
- Build annual operating budgets and forecasts, and translate market intelligence into sharp, proactive sales and marketing plans.
- Maximize net operating income through disciplined revenue improvement and cost-control strategies.
- Monitor income and delinquencies, oversee rent collection and reconciliation, and ensure full compliance with landlord and resident statutes.
- Deliver clear, compelling owner reporting that turns financial data into a real narrative of portfolio performance.
- Evaluate pricing and rent strategy against real-time market conditions, keeping every community positioned to win.
Team Leadership & Talent Development- Recruit, train, and inspire on-site teams, building a bench strong enough to promote from within.
- Design and execute succession plans that anticipate the portfolio's future needs, not just today's.
- Empower on-site managers to collaborate, innovate, and own their communities' success.
- Address performance matters swiftly, fairly, and with genuine respect for the people involved.
- Champion a diverse, inclusive workplace where great people choose to build their careers.
Resident Experience & Reputation- Elevate resident satisfaction to a signature strength of the portfolio, not an afterthought.
- Own the portfolio's public reputation, from proactive review management to timely, on-brand responses across social platforms.
- Lead resident and employee events and retention programs that build real community, and real loyalty.
- Introduce and monitor lease renewal programs that keep great residents in place.
Operations, Risk & Compliance- Ensure every community operates in step with federal, state, and local housing regulations.
- Partner with facilities and engineering to keep every physical asset performing at its peak.
- Maintain deep product and competitive market knowledge, and instill that same fluency across the leasing team.
- Champion safe work practices and full adoption of company safety programs across all sites.
- Step into the property manager's shoes when needed, providing steady, capable leadership in their absence.
WHAT YOU BRING- A minimum of 3 years as a Regional Property Manager overseeing a portfolio of at least 2,000 units.
- 3 to 5 years of multifamily property management experience, including prior lease-up experience.
- 5 to 7 years of people management experience, with a track record of building teams that outperform.
- Proven command of multifamily accounting procedures and strong overall financial and analytical acumen.
- Fluency in Microsoft Office (Word, Excel, OneNote) and property management platforms, RealPage strongly preferred.
- A magnetic, motivational leadership style that builds consensus among diverse stakeholders.
- Sharp business judgment paired with genuine warmth: the ability to deliver hard numbers and hospitality-grade service in the same conversation.
- Excellent written, verbal, and presentation skills, and the composure to adapt quickly as demands shift.
- A bachelor's degree is strongly preferred.
