Multi-Site Service Manager Lake Bluff, IL Role Summary The
Multi-Site Service Manager is responsible for leading maintenance operations across multiple communities, ensuring the long-term preservation, safety, performance, and financial success of each asset. This role oversees preventative maintenance, capital projects, renovations, budgeting, vendor management, compliance, and operational standards while driving resident satisfaction and protecting property value.
As a strategic leader, the Multi-Site Service Manager develops and mentors maintenance teams, promotes accountability and consistency across the portfolio, and partners with Property Managers, Regional Managers, vendors, and ownership to achieve company objectives. Success is measured through asset condition, budget performance, service delivery, team development, safety compliance, project execution, and overall portfolio maintenance performance.
Key Areas of Accountability: - Asset Preservation & Property Value
- Financial & Budget Management
- Operational Excellence & Resident Service
- Team Leadership & Development
- Vendor & Contract Oversight
- Safety, Compliance & Risk Management
- Capital Projects & Unit Renovations
- Cross-Functional Leadership & Strategic Partnership
Outstanding benefits package:
- 401K + Matching
- Medical, Dental and Vision insurance, STD, Life Insurance
- Paid Time Off
- 13 Paid Time Off Holidays/Community Service Day/Cultural Diversity Day
- Starting wage $82,000-$95,000/based on experience
- 10% Bonus based on base salary, subject to performance, paid quarterly
- Exceptional training programs and numerous opportunities for advancement
