Position Summary:
The Multi-Family Superintendent is the on-site leader responsible for the full lifecycle of assigned multi-family roofing and siding projects, from mobilization through final completion and closeout. This role owns day-to-day field execution: coordinating labor and subcontractor crews, managing material flow and logistics, driving the schedule, and enforcing safety and quality standards on site.

When not actively assigned to a multi-family project, the Multi-Family Superintendent transitions into the Senior Area Manager (Sr. AM) role for the branch, serving as an internal auditor, safety leader, trainer, and operational support partner to the Operations Manager across single-family communities. This dual-role structure keeps an experienced field leader fully utilized year-round, strengthens branch-wide operational standards between multi-family assignments, and builds a deep bench of leadership capability across both multi-family and single-family product types.

This position requires travel as necessary based on assigned project locations, and may require extended or out-of-market stays for the duration of a multi-family project.

Salary Range: $100-125K

Key Responsibilities:

1. Multi-Family Project Ownership (Primary Assignment)

When assigned to a multi-family project, the Superintendent owns the job from start to finish, including:
• Serve as the single point of on-site accountability for the project from mobilization through closeout.
• Maintain a consistent, full-time on-site presence throughout the duration of the assigned project.
• Coordinate and direct all labor and subcontractor crews assigned to the job, including sequencing of trades across buildings and phases.
• Coordinate material deliveries, staging, and inventory with Purchasing/Supply Chain to prevent schedule delays or shortages.
• Build, maintain, and actively manage the project schedule; proactively identify and resolve slippage before it impacts completion dates.
• Conduct daily jobsite walks to monitor progress, workmanship, and adherence to plans, specifications, and company SOPs.
• Serve as the primary on-site point of contact for the builder/general contractor, addressing concerns in real time.
• Enforce jobsite safety standards, conduct toolbox talks, and manage safety compliance for all crews on site.
• Own quality control from rough-in through final inspection, including punch list management and warranty-readiness.
• Maintain accurate daily documentation: production logs, photos, safety records, and schedule updates.
• Escalate scope, cost, or schedule risks to the Director of Construction/OM with clear recommendations.

2. Labor & Subcontractor Coordination
• Recruit, schedule, and manage subcontractor crews to meet project manpower needs across all phases.
• Verify subcontractor crews are properly staffed, equipped, and briefed before starting work each day.
• Hold crews accountable to production rates, quality standards, and safety requirements.
• Resolve crew-level conflicts and performance issues on site before they escalate.

3. Materials & Logistics Coordination
• Coordinate material takeoffs, ordering, and delivery schedules with Estimating and Purchasing.
• Manage on-site material staging, storage, and waste control across multiple buildings.
• Track material usage against takeoffs and flag discrepancies early.

4. Schedule Management
• Build and maintain the master project schedule and communicate it clearly to all crews and stakeholders.
• Coordinate sequencing with other trades on site to avoid conflicts and delays.
• Report schedule status, risks, and recovery plans to the OM/Director of Construction on a regular cadence.

5. Safety & Quality Control
• Serve as the on-site safety authority for the duration of the assigned project.
• Conduct regular safety audits and toolbox talks; enforce OSHA standards and company safety SOPs.
• Perform quality control inspections at each phase of construction and manage corrective action.
• Ensure documentation, inspections, and builder sign-offs are completed accurately and on time.

6. Senior Area Manager Duties (When Not Assigned to a Multi-Family Project)

Role Transition

Between multi-family assignments, the Multi-Family Superintendent performs the full scope of the Senior Area Manager (Sr. AM) role described below, reporting to the Operations Manager and rotating across single-family markets and communities within the branch.

Field Auditing & Quality Control:
• Rotate through assigned markets and communities conducting structured jobsite walks of active installations.
• Inspect for quality, safety compliance, cleanliness, and adherence to company SOPs, codes, and builder standards.
• Engage directly with builders to assess satisfaction and proactively address concerns.
• Deliver written audit reports to the OM with objective findings and recommended action items.

Accountability & Reporting:
• Provide clear, documented feedback to the OM following audits.
• Identify trends, recurring deficiencies, and high/low-performing teams.
• Support the OM in creating measurable action items for Area Managers within 1:1 performance reviews.
• Track repeat issues to distinguish coaching needs from performance concerns, maintaining neutrality and consistency.

Safety Leadership & Escalation Management:
• Serve as the branch safety subject matter expert, aligned with the Safety Program Coordinator.
• Conduct safety audits, toolbox talks, and hands-on safety training for subcontractors, Area Managers, and field technicians.
• Manage and document safety escalations in coordination with the OM and local Area Manager.
• Ensure OSHA standards and company safety SOPs are upheld consistently across all projects and team members.

Training & Development:
• Identify employees, subcontractors, or teams requiring additional training and deliver hands-on field coaching.
• Support onboarding of new Area Managers and field staff; train teams on new SOPs and process rollouts.
• Reinforce company operating standards through education and enforcement.

Operational Excellence & Process Improvement:
• Identify process breakdowns and operational inefficiencies and provide actionable recommendations to leadership.
• Partner with the OM and leadership team to refine and implement solutions.
• Ensure alignment between corporate SOPs and field execution realities.

Leadership Coverage & Operational Support:
• Serve as acting Operations Manager during OM absences; backfill Area Manager responsibilities during vacations or staffing gaps.
• Assist in managing builder escalations and complex field challenges.

Continuing Education & Talent Development:
• Provide hands-on coaching to Area Managers on plan reading, jobsite execution, builder communication, and operational decision-making.
• Conduct structured training sessions on effective use of CRM systems, reporting tools, and operating platforms.
• Identify skill gaps within the branch and implement targeted training plans to close them.
• Reinforce a culture of continuous improvement through education, mentorship, and performance feedback.

Qualifications

Required
• 3-5+ years of experience as a Superintendent, Area Manager, Field Superintendent, Construction Manager, or equivalent field leadership role, with direct experience running multi-family or multi-building residential projects.
• Proven experience managing multi-family roofing and/or siding projects from mobilization through completion, including multi-crew and multi-trade coordination.
• Commercial project supervision or project management experience required.
• Fluent in English and Spanish (verbal communication required; written preferred).
• OSHA 10 Certification required.
• Forklift and/or boom lift certification required.
• Strong knowledge of jobsite safety standards and compliance.
• Strong working knowledge of residential construction practices, with specific expertise in roofing, siding, and weather barrier systems.
• Proficient in reviewing and interpreting architectural plans, construction documents, and related specifications.
• Demonstrated ability to build, manage, and hold subcontractor crews accountable to a project schedule.
• Demonstrated ability to lead through coaching and accountability.
• Excellent written and verbal communication skills, with strong documentation and reporting capabilities.
• Builder-facing leadership experience.
• Ability to operate objectively and professionally in high-accountability environments.
• Exceptional organizational and time management skills in a fast-paced construction environment.
• Willingness and ability to travel as necessary based on assigned project locations, including extended stays for out-of-market multi-family projects.

Preferred
• OSHA 30 Certification preferred.
• Associate's or Bachelor's Degree in Construction Management or related field experience.
• 5+ years of field leadership experience in residential construction, including multi-family product.
• Demonstrated success developing and coaching Area Managers or field leaders.
• Experience leading subcontractor safety training and enforcement.
• Proven track record implementing new SOPs.
• Experience driving operational process improvements at the branch/field level.
• History of managing and resolving builder/client escalations.
• Advanced proficiency in CRM and construction management software.
• Ability to analyze reporting metrics/data and identify performance gaps.
• Strong working knowledge of residential exterior systems (roofing, siding, WRB).
• High-level plan reading and specification interpretation capability.

At ProFormance Builder Solutions, we believe in rewarding our hardworking team with benefits that support your well-being and work-life balance!

• Comprehensive Health Coverage: We've got you covered with medical, dental, and vision insurance to keep you and your family healthy.
• Secure Your Future: Start planning for the long term! You'll be eligible for our 401(k) plan after just 3 months of employment.
• Time to Recharge: Enjoy 10 days off in your first year, plus 9 paid holidays and a floating holiday to use as you choose!
• Work Hard, Play Hard: Our culture is driven, dynamic, and supportive, so if you thrive in a fast-paced environment where hard work is recognized, you'll fit right in!

We're more than just a workplace-we're a team that's committed to growth, collaboration, and making sure you feel valued every step of the way. Ready to join us? Let's build something great together!