Module Lead

Keylent, Inc.

$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience in a technical environment.
  • Proven ability to lead and motivate teams.
  • Strong communication skills to interface with stakeholders.
  • Experience in creating functional and technical specification documents.
  • Familiarity with Software Quality Processes and compliance standards.
  • Ability to analyze metrics and provide actionable insights.
  • Experience adhering to SLAs, KPIs, and OLAs.

Responsibilities

  • Assist the Project Manager with module initiation, planning, and execution.
  • Lead the development and support of modules.
  • Ensure timely completion of timesheets and invoicing processes.
  • Manage customer interactions and proactively resolve issues.
  • Create and review functional and technical specification documents.
  • Track and allocate open tickets and incidents to resources for resolution.
  • Promote continuous improvement and efficiency within the delivery team.

Benefits

  • Opportunity for professional growth and skill development.
  • Dynamic work environment fostering collaboration.
  • Use of cutting-edge technologies and practices.
  • Access to resources for continuous learning and improvement.
Full Job Description
Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Tax Terms: W2, 1099 Corp-Corp or 3rd Parties: Yes TO assist the Project Manager IN ensuring successful initiation, planning, execution, control AND completion OF a module through monitoring, tracking AND analyzing module control metrics. Lead module development, production support AND maintenance activities. Ensure timesheets AND invoicing processes are completed ON OR before the deadline. Lead the customer interface FOR the module ON an everyday basis, proactively addressing ANY issues before they are escalated. CREATE functional AND technical specification documents. Track OPEN tickets/ incidents IN queue AND allocate tickets TO resources AND ensure that the tickets are closed within the deadlines. Ensure analysts adhere TO SLA's/KPI's/OLA's. Ensure that ALL IN the delivery team, including self, are constantly thinking OF ways TO DO things faster, better OR IN a more economic manner. Lead AND ensure project compliance WITH Software Quality Processes AND within timelines. Draft INITIAL charter AND module plan, CREATE AND review functional AND technical specification documents. Monitor, track AND analyse module control metrics. Review AND consolidate module status reports, lead AND perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency. Serve AS the single point OF contact FOR the team TO the project stakeholders. Promote team WORK, motivate, mentor AND develop subordinates. Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.

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