MOBILE CRISIS RESPONSE SUPERVISOR SCREENING, ASSESSMENT AND SUPPORT SERVICES (SASS) Job Scope: This position provides a mixture of direct-service to clients and supervision duties. Provide clinical and administrative supervision to staff as they provide 24/7 crisis response and therapeutic services to clients in the community. Facilitate group supervision for Bachelor and Masters level staff as needed. Actively contribute as a team member with on-call crisis response shifts and maintain a caseload for linking clients to long-term services. Option to maintain therapy caseload once established in role. On call-shifts run on a 24/7 basis, and include evening, weekend, and holiday hours. Assist Manager in administrative responsibilities as needed.
Responsibilities :- Provide clinical supervision to full-time MHP/QMHP staff and interns as assigned.
- Monitor and oversee day to day activities and operations of the identified Mobile Crisis Team members.
- Provide supervision for administrative/reception staff as needed by CCS MCR Manager.
- Provide ongoing performance evaluation for supervisees, building on strengths and identifying ongoing growth/training needs.
- Assure smooth case transfers and consultation between SASS MCR, outpatient teams, and community living teams.
- Complete case assignment when manager is unable or as assigned.
- Participate with Manager in interviewing, hiring and training of new Mobile Crisis Team staff.
- Be available for crisis response consultation outside of scheduled on-call hours.
- Maintain a high level of personal and team documentation compliance including timely review and signing of team members' documentation.
- Review and sign crisis assessments completed by MHP staff.
- Participate in scheduled Outpatient leadership meetings as needed.
- Lead team meetings when MCR Manger is unavailable.
Clinical Responsibilities - Provide a full range of crisis screening and support services to a caseload of clients and their families. These services will include the following:
- Crisis screenings completed in a two-person team to assess current needs and determine level of risk
- Development of a plan to stabilize a client without the use of hospitalization if hospitalization is not necessary
- Case management services to reduce likelihood of future crisis
- Linkage back to care provider
- Linkage to community resources as needed
- Ongoing support to help a client maintain access to established services
- Post-hospitalization services, which may include gathering information for a mental health assessment and individualized treatment plan
- Participate as a responsible crisis team member to maintain continuous on-call coverage and to accomplish other team tasks, goals and responsibilities
- Manage a caseload that reflects the CCS MCR program demands
- Provide timely and accurate assessments of incoming crisis calls with clinically appropriate dispositions
- Determine the need for additional services based on the assessment and facilitate linkage
- Participate in consultation, as needed, with other agency professionals or with paid agency consultants
Work Environment - While performing the duties of this job, the employee regularly works in a mix of office and home.
- Roughly one half of the employee's time will be spent in the community, driving to and from hospital sites to perform crisis screenings
- While in transit, the employee may experience changing road and whether conditions
- In conducting, screenings and follow ups with the family, an employee may be exposed to varied residential environments based on assigned caseload.
Minimum Position Requirements - Masters Degree from an accredited College or University in Social Work, Psychology, Counseling or closely related discipline
- LCSW or LCPC Licensure
- Minimum of four years experience providing clinical treatment with children and adolescents.
- 1 years supervisory experience preferred
- Valid driver's license, proof of insurance and reliable transportation required.
- Computer skills required including but not limited to knowledge of Microsoft Word & Excel.
Schedule - Full Time, Exempt, 37.5 hour work week
- Must work a flexible schedule in response to the needs of the target population served, including rotating direct on-call responsibilities, which includes evening, weekend, and holiday hours.
Pay Range: $65,000 - $70,000 per hour
