The Strategic Solution Advisor functions as the solution matter expert for Computer Assisted Coding supporting hospital and professional billing, coding and charging applications during deployment of the technology and post deployment value management. This includes analysis, workflow design, user acceptance testing, training, go live support and data analysis. They work with multi-disciplinary teams comprised of both internal employees and client representatives (employees/vendors).
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:- Master the functionality of the Middle Revenue Cycle Office technology software
- Develop expertise in product terrain and understanding of value proposition of technologies
- Use technology platform to analyze institutions' operational, clinical, and / or financial performance
- Develop presentations/report deliverables
- Presentation of final reports which include but not limited to key findings, opportunities and key actions based on data analysis
- Maintain and share business and technical expertise with clients and other staff
- Lead client facing meetings - in person or remote
- Support Growth Office as a solution matter expert during the sales and/or renewal process by providing but not limited to, pre-sale Return on Investment Analysis, Operational Assessment, Demonstration of the technology
- Support Product Management team with product refinement opportunities, value message(s), client education and/or overall solution matter expertise
- Partner with Deployment team to ensure implementation of the technologies illustrates best practices and configuration supporting product value
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- RHIA, RHIT or CPC
- 5+ years of Middle Revenue Cycle in an Acute Care Health System with inpatient and outpatient coding, outpatient charge capture focus
- 5+ years of experience presenting to C-Suite
- 3+ years of experience of Adult Learning/Training
- Charge capture experience, specifically emergency department charging
- Experience with acute healthcare EMR, Clinical Documentation Improvement System and Coding Systems
- Experience driving change management
- Willing and able to travel, including overnight, as needed up to 85% of time
- Driver's License and access to reliable transportation
Preferred Qualifications:- Bachelor's Degree plus 5+ years of equivalent work experience
- Experience in multi-disciplinary conversations
- Experience with working across multiple projects and relationships
- Experience with implementations, testing and training
- Full understanding of product life cycles and project management
- Advanced proficiency with written and verbal communications skills and the ability to lead presentations
- Proven ability to analyze and draw conclusions from data
- Proven ability to build solid relationships
- Proven ability to execute projects independently
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
