Vonage

Mid-Market Account Manager (API/CPaaS)

Vonage$85K — $112K *
US-AnywhereRemote in United States
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Mid-Market technology sales, SaaS, Cloud, or API communication sectors
  • Successful track record in prospecting and new customer acquisition through various channels
  • Proficient in building relationships with executive-level stakeholders
  • Experience collaborating with PreSales Consultants
  • Demonstrates a proactive, creative, and curious attitude; able to work independently or in teams

Responsibilities

  • Drive sales opportunities from start to finish, including post-sale opportunities
  • Utilize a value-oriented sales approach focused on customer engagement
  • Expand the adoption of communication and network APIs in the Mid-Market AMER region
  • Manage cross-functional opportunities from Pre-Sales to Customer Success
  • Generate new business pipeline through effective outreach and account targeting
  • Deliver engaging presentations of the CPaaS product to diverse audiences
  • Maintain accurate forecasts and visibility on sales pipelines
  • Coordinate with various internal teams to streamline complex sales processes

Benefits

  • Company Bonus or Commission Structure
  • Medical, Dental, and Vision Coverage Options
  • 401(k) Savings Plan
  • Company-Paid Basic Life and AD&D Insurance
  • Short-Term and Long-Term Disability Insurance
  • Maternity/Parental Leave
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Employee Support Program (EAP)
  • Voluntary Supplemental Insurance
  • Volunteer Time Off (VTO)
Full Job Description
Your key responsibilities:
  • Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell
  • Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases
  • Build upon the growth & adoption of our communication & network APIs in the Mid-Market segment in the AMER region
  • Own cross functional opportunity management from Pre-Sales through to working with Customer Success
  • Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts
  • Lead compelling presentations of Vonage's CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage's value-based sales methodology
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
  • Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you'll bring:

Required:
  • Experience in Mid-Market technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.
  • Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking.
  • Strong relationship-building skills with executives across business, marketing, and technology teams.
  • Experience collaborating effectively with PreSales Consultants.
  • A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Experience we consider a plus:
  • A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.
  • Experience in mobile messaging/voice, cloud services, or mobile technology.
  • Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

Where you will work:

We are open to considering fully remote candidates located within the United States.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you'll benefit:
  • Company Bonus or Commission Structure (depending on the role)
  • Medical, Dental, and Vision Coverage Options
  • 401(k) Savings Plan
  • Company-Paid Basic Life and AD&D Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Maternity/Parental Leave
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Employee Support Program (EAP)
  • Voluntary Supplemental Insurance
  • Volunteer Time Off (VTO)

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

US Pay Transparency

$85,531-$112,259.70 USD

There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

About Vonage

Vonage Holdings Corp. is a provider of cloud communications services for businesses and consumers. The company operates through two segments: Business and Consumer. The company's products and services include cloud-based unified communications, cloud contact center, and programmable communications solutions. The company's products are sold in over 60 countries through owned operations, third-party distributors and licensees. The company was founded in 2000 and is headquartered in Holmdel, New Jersey.
Learn more about Vonage
Size
2,082 employees
Market Cap
$5.3 billion
Industry
Net Income
-$36.2 million
Founded
2001
5 Year Trend
+8.1%
Revenue
$1.2 billion
NASDAQ

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