Mid-Level QA Engineer (Test Automation)

MyTelemedicine

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of QA/testing experience (manual and/or automated)
  • Hands-on experience with a browser test automation framework (Playwright, Selenium, Cypress, etc.)
  • Ability to write clear and maintainable test cases and automation scripts
  • Experience with complex, multi-step workflows and stateful testing
  • Strong skills in bug reporting and root-cause investigation
  • Basic SQL knowledge for data verification

Responsibilities

  • Design, write, and maintain automated test suites for user workflows
  • Conduct in-depth manual and exploratory testing of complex workflows
  • Identify and propose improvements to test coverage
  • Collaborate with engineering to troubleshoot and verify bug fixes
  • Enhance the test runner and CI-integrated test suites
  • Mentor junior QA team members in test case design and reporting

Benefits

  • Opportunities for professional development and mentoring
  • Exposure to testing in healthcare and compliance-sensitive domains
  • Collaboration with a dedicated engineering team
  • Work in a dynamic environment focused on virtual care technology
Full Job Description
About the Role

We're looking for a Mid-Level QA Engineer with **2-3 years of hands-on QA experience** to help scale our testing coverage on our virtual care platform. You'll split your time between manual exploratory testing of complex, multi-step workflows and building/maintaining automated test coverage.

We're especially interested in candidates with experience in **any browser-based test automation framework** - Playwright, Selenium, Cypress, or similar. You don't need to know our exact stack; we care about solid automation fundamentals that transfer.

What You'll Do

- Design, write, and maintain automated test suites for critical user flows

- Perform in-depth manual and exploratory testing on complex, stateful, multi-step workflows and forms

- Identify gaps in test coverage and propose new automated regression suites

- Work with engineering to reproduce, isolate, and verify fixes for tricky bugs (including race conditions, state-dependent bugs, and rate-limiting edge cases)

- Maintain and improve our test runner and CI-integrated test suites

- Mentor junior QA team members on test case design and bug reporting

What We're Looking For

- 2-3 years of experience working in a QA/testing environment (manual, automated, or both)

- Hands-on experience with at least one browser test automation framework (Playwright, Selenium, Cypress, WebdriverIO, or similar)

- Ability to write clear, maintainable test cases and automation scripts

- Experience testing complex, multi-step or stateful workflows (not just simple CRUD forms)

- Strong bug reporting and root-cause investigation skills - able to isolate whether an issue is a UI bug, a backend bug, or a data issue

- Comfortable reading basic SQL to verify data behind a bug

Nice to Have (Not Required)

- Experience testing healthcare, fintech, or other regulated/compliance-sensitive applications

- Experience with API testing tools (Postman or similar)

- Familiarity with CI/CD pipelines and integrating automated tests into them

- Experience testing rate-limited endpoints, auth flows (OTP/passwordless/MFA), or multi-step UIs

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