The Microsoft Exchange and Teams Engineer will work on our Infrastructure Services Team to support Plante Moran's internal communications solutions, including Microsoft Exchange Online, email security, Microsoft Teams, voice services, video conferencing, and other communications solutions. We are seeking a candidate that is passionate about IT, has a strong customer service focus, enjoys identifying and evaluating emerging technologies, and has a desire to work on impactful unified communications technology projects. Your role. Your work will include, but not be limited to: - Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to: - Microsoft Exchange Online, and email security - Microsoft Teams, with a focus on Unified Communications (Chat, Video, Voice, and Meetings) - Voice, Video Conferencing, and Fax services - Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions. - Provide support, analysis, and remediation on escalated support incidents from our help desk on Microsoft Exchange Online, Outlook, Email Security (Phishing, Malware, SPAM), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions. - Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines. - Create and maintain accurate technical documentation. - Manage and maintain positive working relationships with vendors. - Develop and test disaster recovery, incident response, and business continuity plans. Capacity planning and yearly budgeting. - As-needed participation in after-hours maintenance windows to update, change, and install various systems. - Occasional participation in the On-Call Rotation. The qualifications. - Bachelor's Degree in Information Technology, Business, or related major is preferred. - The ideal candidate will have at least 3 years of experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions. - Working experience with eDiscovery, Litigation Hold, and compliance processes. - Strong PowerShell scripting skills. - Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc. - Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions. - This position may require occasional travel. - Knowledge of the following is not required, but will help you stand out: - Microsoft Teams (Focus on Unified Communications - Chat, Meetings, Video, Voice, e911) - Working knowledge of TCP/IP networking and familiarity with Quality of Service - QoS - Microsoft Teams Room Systems and video conferencing room solutions - Microsoft 365 Copilot This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. #LI-CD1 #LI-Hybrid We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review the position description for the applicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. The compensation range for this role in CO, IL, OH, and MA is: $89,500-$120,000 This application window is a good-faith estimate of the time that this posting will remain open. This deadline will be promptly updated if the deadline is extended.