5+ years of experience in hospitality sales, meeting planning, or event management in the MICE sector.
Strong global sales acumen and proactive business development skills.
Excellent communication, presentation, and negotiation capabilities.
Ability to manage multiple projects and priorities in a fast-paced environment.
Proficiency in managing event logistics and using tools like Salesforce and MS Office.
Knowledge of the hospitality and MICE industry is essential.
Native or bilingual proficiency in English.
Responsibilities
Promote Meliá Hotels International's offerings to generate new RFPs and increase group bookings.
Identify and develop MICE business opportunities in designated territories.
Build and maintain strong relationships with clients and industry stakeholders.
Support contract negotiations and follow up on sales initiatives.
Generate new leads and maintain reporting accuracy in Salesforce.
Coordinate and execute hospitality-focused events and manage logistics effectively.
Track and analyze event ROI, attendance, and feedback.
Benefits
Remote work flexibility.
Opportunity for professional growth in the hospitality and event management industry.
Involvement in international trade shows and networking events.
Support for immersive customer experiences that enhance brand visibility.
Full Job Description
Key Responsibilities
Sales & Business Development
**This is a remote position***
Promote Meliá Hotels International's global portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to generate new RFP opportunities and increase group booking conversion.
Identify and develop new MICE business opportunities within assigned territories.
Build and maintain strong relationships with 3rd Party clients, end user accounts, hotel sales partners, and industry stakeholders.
Support contract negotiations, sales follow-up, and business development initiatives.
Generate new leads and maintain accurate reporting within Salesforce/MARS system.
Participate in trade shows, sales missions, networking events, and customer activations.
Promote hotel offers, destination experiences, and brand value propositions.
Event Planning & Project Management
Coordinate and execute hospitality-focused events including roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences throughout the year.
Manage event logistics including venue sourcing, airfare, transportation, rooming lists, vendors, gifting, branding, entertainment, and on-site execution.
Develop project timelines, budgets, operational checklists, and event communications.
Serve as the liaison between sales teams, hotel leadership, clients, vendors, and partners to ensure seamless event execution.
Coordinate attendee management, client profiles, travel logistics, and event documentation.
Support immersive and elevated customer experiences that strengthen engagement and brand visibility globally.
Track event ROI, attendance, feedback, and business opportunities generated.
Qualifications & Skills
Strong global sales acumen with a proactive approach to business development and relationship management.
Excellent communication, presentation, and negotiation skills.
Proven experience in sales, meeting planning, hospitality event management, and project coordination.
Experience managing meetings, roadshows, conferences, networking events, and VIP experiences.
Strong sales approach, organizational, time management, budgeting, and multi-tasking abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Experience coordinating event logistics including travel, venues, vendors, rooming lists, and on-site operations.
Proficiency in MS Office, Salesforce/MARS systems, Cvent, and RFP management tools.
Strong collaboration skills with internal teams, hotel operations, vendors, and clients.
Knowledge of hospitality and MICE industry.
Ability and willingness to travel frequently, including evenings and weekends.
Legally authorized to work in the United States.
Minimum Requirements
Hospitality & Tourism Degree Preferred.
5+ years of experience in hospitality sales, meeting planning, event management, or a related MICE-focused role preferred.
Experience within the hospitality, hotel, destination marketing, or meetings and incentives industry strongly preferred.
Ability to manage multiple priorities while maintaining exceptional attention to detail.
Language Requirements
Native or bilingual proficiency in English.
Strong verbal and written communication skills.
Ability to handle sensitive situations with professionalism and diplomacy.
