Horizon Blue Cross & Blue Shield

Mgr, Risk Adjustment Operations

US-AnywhereRemote in Newark, NJ
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or relevant experience in lieu of a degree.
  • 6+ years in relevant fields, with at least 4 years in project support or analysis roles.
  • Experience in people management required.
  • Strong understanding of risk adjustment and health plan operations.
  • Familiarity with project management methodologies.
  • Knowledge of insurance product creation and management.

Responsibilities

  • Coordinate and organize operational activities within the risk adjustment department.
  • Lead or participate in project workgroups and presentations.
  • Provide regular reporting and actionable insights to leadership.
  • Create presentation materials with necessary research for various audiences.
  • Request analytics and reporting to aid in decision making for business unit alignment.
  • Facilitate meetings with leadership to define problems and collaborate on solutions.
  • Present status and materials to leadership and escalate unresolved issues.

Benefits

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement
Full Job Description

About the Role

This position will lead the coordination of analytics and process functions within the Enterprise Risk Adjustment department and will work with functional leaders to gather input and improve processes in order to achieve organizational objectives. The Risk Adjustment Operations Manager will provide reporting and business insights, generating presentation materials for external groups, and support ad-hoc or special projects. This role will work with divisional and business unit leaders across the enterprise to facilitate and manage risk adjustment alignment activities for those departments.

What You'll Do

  • Gather and organize status of operational activities across the risk adjustment department.
  • Participate in or lead internal or external project workgroup(s) and presentations.
  • Provider regular reporting on the status of operations and analytics functions and provide actionable insight to department and enterprise leadership.
  • Author presentation materials including necessary research for external and leadership audiences for department leadership.
  • Request analytics and reporting to support decision making related to alignment of Horizon business units to risk adjustment.
  • Meet with business unit and divisional leaders across Horizon to define the problem or opportunity, collaborate on solution design, and manage the implementation of alignment solutions related to product development, network design, and pricing practices.
  • Present various risk adjustment materials or status to Horizon leadership.
  • Escalate issues or other departmental problems and track them to resolution.
  • Support management through ad hoc reporting and special projects.
  • Manage, develop and train staff; develop and monitor goals; conduct annual performance reviews, and administers salaries for the staff.

What You Bring

Education/Experience:

  • Bachelor degree preferred or relevant experience in lieu of degree. 
  • Minimum of six (6) years’ experience with at least  four (4) years’ experience in a project support or analysis role.
  • Requires people management experience.

Knowledge:

  • Detailed knowledge of risk adjustment and health plan operations. 
  • Knowledge of project management methodologies. 
  • Knowledge of the creation and management of insurance products, network contracting and design, healthcare management programs, actuarial pricing practices, and analytics functions and techniques.

Salary Range:

$97,800 - $133,455

​This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.  This range has been created in good faith based on information known to Horizon at the time of posting.  Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

  • Comprehensive health benefits (Medical/Dental/Vision)

  • Retirement Plans

  • Generous PTO

  • Incentive Plans

  • Wellness Programs

  • Paid Volunteer Time Off

  • Tuition Reimbursement

Disclaimer:

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

About Horizon Blue Cross & Blue Shield

Horizon Blue Cross Blue Shield of New Jersey is a health insurance company that provides coverage to individuals and businesses in New Jersey. The company offers a variety of health plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. Horizon BCBSNJ also provides wellness programs and resources to help members manage their health. The company is committed to improving the health of the communities it serves and has partnered with local organizations to address health disparities and promote healthy living.
Learn more about Horizon Blue Cross & Blue Shield
Size
5,500 employees
Industry

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