We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen, and military family members are encouraged to apply!
Job Summary Responsible for managing and leading a team in the development, maintenance and support of TriWest business applications. Works closely with customers, external colleagues, and other stakeholders to identify and maximize software functionality, integration, and change. Oversees systems analysis, design, development, installation, maintenance, and release/change management for TriWest business applications. Provide technical advice and direction.
Education & Experience Required: • Bachelor's degree in Computer Science, Business, or a related field, or equivalent experience
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 5 years IT or Data management experience to include hiring, managing, coaching and developing staff to ensure business goals are met
• 5 years' experience in planning, development, implementation, maintenance, and support of application systems across multiple hardware and software platforms
• 3+ years' experience in business application design
• 5+ years in Master Data Management
• 3+ years' experience in Healthcare, specializing in Provider Data
Preferred: • Experience working in high volume data throughput environment with 24x7 processing
• Experience with Profisee Master Data Management Software
• Experience with Cloud based systems, preferably Azure
• Knowledge of ETL/Analytical systems such as Databricks, Azure Data Factory
• Knowledge of SQLServer and SQL
Key Responsibilities • Develops and maintains consistent communication with the business process owners to determine requirements and ensure that software and maintenance activities meet needs and resolve system issues.
• Hire, manage, coach, develop and engage staff to ensure optimal performance and retention. Regularly conduct 1:1 and team meetings to ensure communication and management of issues.
• Provides feasibility studies, analysis, and recommendations regarding packaged software and hardware to increase the effectiveness of TriWest operations.
• Oversees the development of short- and long-range objectives and tactical plans to satisfy system needs.
• Plans, builds, recommends, monitors and controls assigned part of IT budget.
• Ensures cost-effective engineering, integration, implementation, testing, and maintenance of Medical applications in support of business and information objectives and requirements.
• Develops and maintains ongoing relationships with hardware, software, consultant, and employee resource vendors to insure that TriWest systems are adequately supported and external opportunities are understood and considered in the planning process.
• Ensure appropriate security requirements are an integral part of the design, development, and ongoing support of all application solutions.
• Maximizes existing hardware and software capabilities to support changing business requirements.
• Manages implementation and upgrade projects for all purchased systems.
• Manages growth and promotes usage and understanding of software capabilities and processes.
• Establishes and reinforces agile methodologies and industry standards best practices.
• Develops and maintains ongoing relationships with vendors to insure proper systems support and planning.
• Negotiates contracts and agreements.
• Participates in application-related steering committees and user groups.
• Performs other duties as assigned.
• Regular and reliable attendance is required.
• As needed, assist with application development.
Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support.
Working Conditions Working Conditions: • Works non-regular hours as required
• On-call rotation to provide technical support to end users for urgent needs
• Works within a standard office environment, with minimal travel
• Extensive computer work with long periods of sitting
BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $157,000 - $166,000 per year.
