Objective: The
Metrology Lab Manager promotes the quality and engineering systems throughout the organization, making changes as needed to ensure defect free products; ensures customer satisfaction by understanding the needs of the customer; direct the activities of the quality and manufacturing engineering systems to support APQP, continuous improvement, and business plan objectives. This role will also lead the quality launch process and inspection systems and team.
Qualified candidates will possess the following Minimum Requirements:- Bachelor's degree, preferred
- At least eight to ten years in a similar role in the automotive industry
- Prior experience with IATF requirements
- Demonstrated experience directly leading teams in an industrial environment (including involvement with the disciplinary, performance appraisal, and hiring processes)
- Prior project management experience, strong analytical and problem solving skills
- Prior exposure with the APQP process and associated quality documents such as SPC, blue print reading, datum schemes, GD&T, CMM applications and associated software, including fit analysis and DOE
- Computer proficiency in Microsoft Office (including Windows, Outlook, Word, and Excel)
- Strong interpersonal, problem-solving, organizational, and collaborative skills
- Ability to perform projects with a high degree of detail
- Exceptional professional attributes, including self-motivation, dependability, and confidentiality
- Ability to build effective work relationships
- Able to promote the quality system throughout the organization, making changes as needed to ensure defect free products, and ensuring customer satisfaction by understanding the needs of the customer
- Demonstrated growth potential, by having achieved previously established goals, learning new skills, and proven strategic thinking
- Excellent work history, including attendance
(Minimum requirements are updated annually to meet the demands of various positions; employees hired prior to the latest revision update may not meet all current requirements)
Essential Functions:Personnel/Workforce Management:- Manage and lead the Metallurgy to meet and achieve due dates, leading CMM operator communication, and facilitating productivity improvements.
- Plan and schedule all layout requirements for layout request, gage certification, annual requirements, age R&R's and all other metrology needs.
- Participate in future headcount forecasting and propose solutions for fluctuations. Create requisitions, recruit, interview, hire and on-board new team members as needed.
- Accurately and efficiently develop and implement action plans to achieve metrics goals.
- Lead efforts to enhance team communication, including regular team meetings and status updates.
- Notify team members of technical and training opportunities to promote development.
- Provide consistent feedback to employees regarding job task performance and accomplishment of goals. Address unacceptable performance by fairly administering disciplinary actions using the Company Employee Handbook.
- Complete and present annual performance reviews for all direct report employees, outlining positive and negative performance, and documenting a plan of action for sub-par performers.
Quality Work:- Plan and schedule all layout requirements for layout request, gage certification, annual requirements, gage R&R's and all other metrology needs.
- Know, communicate, and be responsible for the achievement of quality key metrics, Production Part Approval Processes (PPAP's), internal parts per million (PPM), and cost of quality (COQ), error-proofing, PPM, and adherence to control plans.
- Prepare/return documents, as well as supply co-workers (from all areas within company) with needed information in a timely manner.
- Apply troubleshooting knowledge to improve processes and equipment with the goal of achieving permanent fixes.
- Evaluate part measurement and data collection methods in all areas and improve efficiency and accuracy of information. Automate all activities to reduce error and increase consistency.
- Participate in the Advanced Product Quality Planning (APQP) process as an APQP Team Member providing leadership on best practices and lessons learned for the facilities.
- Provide dimensional expertise and assist in the interpretation and analysis of parts, prints, and customer requirements. Review dimensional results and ensure they are understood by the team members involved utilizing Checkmate fit and analysis software, as needed, to provide recommendations for product conformance or improvement.
- Provide direction for all launch quality and lab team members to meet project timing for programming and PPAP. This may include international entities, as needed. Develop and maintain good customer relations at all personnel levels to understand the customer's process.
Safety/5S:- Follow all safety procedures, including Personal Protective Equipment (PPE), controls, safety devices and use of coolants.
- Identify potential safety issues and take appropriate action, bringing to the attention of leadership.
- Organize and maintain personal work area per 5S standards
Organization/Communication/Professionalism: - Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives.
- Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management.
- Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.
- Consistently adhere to, and support, company policies and procedures, including ISO, IATF 16949, and safety regulations.
- Accept instructions and duties in a positive manner.
- Treat all co-workers with dignity and respect.
- Exhibit all the attributes of a positive role model (including professionalism, personal integrity, and positive attitude) for employees and managers to emulate.
- Assist in maintaining company values (Integrity, People, Customers, Safety, We Can If...Do What It Takes, and Ownership) daily, through thoughts and actions.
