Wells Fargo

Merchant Services Senior Sales Manager, Commercial Banking

Wells Fargo$125K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of Merchant Services Sales experience or equivalent qualification
  • 3+ years of management or leadership experience
  • Strong sales, relationship management, and negotiation skills
  • Experience leading teams through transformational change
  • Proven ability to build partnerships and navigate complex challenges
  • Knowledge of operational risk management principles
  • Track record of fostering high-performing teams with a client-focused culture

Responsibilities

  • Lead the Merchant Services Sales organization with P&L accountability
  • Achieve sales, revenue growth, and client retention goals through disciplined management
  • Collaborate with banking partners and cross-functional teams to drive results
  • Coach and develop a dynamic sales team
  • Execute talent strategies for business growth and professional development
  • Identify opportunities to improve processes and service delivery
  • Develop strategies to address complex client and business challenges

Benefits

  • Hybrid work schedule
  • Travel up to 70% of the time
  • No Visa Sponsorship available
  • Opportunity for ongoing professional development
  • Engagement with senior leadership across multiple locations
Full Job Description

In this role, you will:

  • Lead the Merchant Services Sales organization supporting Commercial Banking segments, including full P&L accountability and sound business decision-making aligned to strategic objectives.
  • Deliver sales, revenue growth, portfolio expansion, and client retention goals through disciplined business management routines, effective pipeline oversight, and strong relationship management.
  • Influence and collaborate with banking partners, key stakeholders, and cross-functional Merchant Services teams to drive business results, strengthen partnerships, and achieve shared growth objectives.
  • Lead, coach, and develop a team of Merchant Services Sales Consultants operating in a dynamic environment with moderate complexity and risk.
  • Execute talent strategies that support business growth, including proactive recruiting, succession planning, and ongoing professional development to enhance industry and vertical market expertise across the sales organization.
  • Identify and champion opportunities to improve processes, optimize sales effectiveness, and enhance service delivery standards to drive operational excellence.
  • Develop and implement strategies to address complex client, partner, and business challenges while balancing risk, customer experience, and growth objectives.
  • Manage the effective allocation of human and financial resources to maximize team performance, productivity, and business outcomes.
  • Build and sustain high-performing teams through exceptional hiring, coaching, mentoring, performance management, and employee engagement practices.
  • Foster a culture of continuous learning, accountability, collaboration, and talent development that supports long-term business strategy and organizational success.
  • Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to drive adoption of Merchant Services solutions and deepen client relationships across Wells Fargo's Commercial Banking businesses.
  • Serve as a senior business leader and trusted advisor, identifying market opportunities, accelerating new client acquisition, and expanding existing client relationships to drive sustainable growth.


Required Qualifications:

  • 7+ years of Merchant Services Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience


Desired Qualifications:

  • Significant experience supporting middle market, commercial banking, and corporate banking clients, with strong prospecting, sales, relationship management, and negotiation skills.
  • Proven success leading teams through transformational change and delivering results in decentralized, geographically dispersed environments.
  • Strong executive presence with the ability to communicate, present, and influence effectively across all organizational levels, including senior leadership.
  • Demonstrated ability to build strong partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes.
  • Experience leveraging data, analytics, and reporting tools to inform business decisions, measure performance, and solve complex business problems.
  • Knowledge of operational risk management principles and experience balancing risk considerations with business objectives.
  • Exceptional ability to translate complex concepts into clear, compelling messages that educate, influence, and drive understanding among diverse stakeholders.
  • Proven track record of developing, motivating, and leading high-performing teams while fostering collaboration, accountability, and a strong client-focused culture.

Posting Locations:

  • 171 17th Street - Atlanta, Georgia
  • 550 S. Tryon - Charlotte, North Carolina
  • 100 S Ashley Drive - Tampa, Florida
  • 100 N. 18th Street - Philadelphia, Pennsylvania

Job Expectations:

  • Ability to work at one of the locations in this job posting.
  • Ability to travel up to 70% of the time.
  • This position is not eligible for Visa Sponsorship.
  • This position currently offers a hybrid work schedule.
  • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Posting End Date:

5 Aug 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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