Mercedes-Benz Service AdvisorColumbus, OH
- Performance driven earnings starting from $100,000-$150,000+ per year
- Best of the Best award-winning dealership with the largest repair facility in the region, operating with the support and structure found only in top tier luxury markets.
- Largest Mercedes-Benz repair facility in the region with $2 million in parts inventory on hand
As a
Service Advisor, you will manage the service lane within a highly supported, appointment driven operation designed to remove friction and allow advisors to focus on client trust, accuracy, and results.
Responsibilities:- Manage the end-to-end service experience for our clients
- Review inspection findings and video MPIs with customers
- Present maintenance and repair recommendations confidently
- Coordinate promise times and ensure accurate repair documentation
- Collaborate with technicians, parts and support teams
Qualifications:- Previous Service Advisor experience required (luxury preferred)
- Strong communication, follow-up, and time management skills
- Ability to perform in a structured, high-volume environment
- Strong record of positive customer satisfaction results
- Fantastic communication skills with your customers
- Professional personal appearance
Germain Offers:- Comprehensive Coverage & Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
Additional Offerings:- Appointment focused service model that enables proper preparation
- Video MPI process completed on every vehicle
- MyKaarma platform for MPI, workflow tracking, SMS, approvals, and payments
- CSR and 12-person valet team along with dedicated service manager
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at GermainCareers.com.
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