Mental Health Services Coordinator (Behavioral Health Housing Retention Team)

Clackamas County

$75K — $96K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Qualified Mental Health Associate (QMHA) certification required at the time of hire
  • Bachelor's degree in behavioral sciences or equivalent experience
  • Minimum of three years of relevant experience in behavioral health
  • One year of experience providing services to an adult population required
  • Preferred: Bilingual in English/Spanish and certification as a Certified Alcohol and Drug Counselor (CADC)

Responsibilities

  • Provide care coordination and connect individuals to necessary health services
  • Collaborate with housing agencies to support housing stabilization efforts
  • Document all activities timely and accurately in the electronic health record
  • Train community partners in recognizing mental health symptoms and effective de-escalation
  • Conduct outreach and de-escalation interventions with clients and develop behavioral health response plans

Benefits

  • Generous paid time off including vacation, sick leave, and personal days
  • Membership in the Public Employees Retirement System (PERS)
  • Choice of medical and dental plans, including alternative care coverage
  • Employee Assistance Program (EAP) for additional support
  • Licensure supervision available for those pursuing professional licensure
Full Job Description
CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 31, 2026.

Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

COMPENSATION

Annual Pay Range: $75,689.78 - $ 96,108.46
Hourly Pay Range: $36.389318 - $46.205988

Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

JOB DETAILS AND QUALIFICATIONS

Clackamas County's Behavioral Health Division (CCBHD) is seeking two collaborative and adaptable Limited Term Mental Health Services Coordinators to support the Behavioral Health Housing Retention Team, a joint program between Clackamas County Behavioral Health and Housing and Community Development. These positions are part of Clackamas County's Mobile Crisis Response Unit.

This role focuses on care coordination, outreach, and system navigation to help individuals experiencing mental health and substance use challenges stabilize and connect with appropriate services and community resources. These positions work closely with behavioral health providers, medical partners, housing agencies, and other community organizations to ensure individuals receive timely, coordinated support that promotes stability and recovery.

The Mobile Crisis Response Team (MCRT) is a multidisciplinary behavioral health team that provides timely, compassionate crisis response services throughout Clackamas County. The team partners with law enforcement, emergency medical services, healthcare providers, and social service agencies to assess behavioral health crises, provide de-escalation and stabilization support, and connect individuals to ongoing care using person-centered and trauma-informed approaches.

The most competitive candidates will have experience supporting individuals experiencing severe and persistent mental illness (SPMI), substance use disorders (SUD), and behavioral health crises, along with a strong understanding of community behavioral health systems. Ideal applicants will bring experience providing care coordination, crisis response, outreach, and de-escalation services while collaborating with multidisciplinary partners. Candidates who can help develop behavioral health response plans and provide guidance to community partners on mental health response strategies will be highly competitive.

*The duration of these limited term positions is expected to end June 30, 2028. Limited term positions may be extended for up to three (3) years, but extension is based on business needs and approved funding.

Required Minimum Qualifications/ Transferrable Skills:*
  • Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) at the time of hire
A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

(a) Bachelor's degree in a behavioral sciences field; or

(b) A combination of at least three years relevant work, education, training or experience.
  • A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
  • At least one (1) year of this experience must include providing behavioral health services to an adult population.
Preferred Special Qualifications/ Transferrable Skills:*
  • Bilingual English/Spanish
  • Certification as a Certified Alcohol and Drug Counselor (CADC) I, II, III
  • Experience working within a mobile crisis response environment
  • Experience providing housing-related care coordination, housing stabilization, or housing retention services to individuals experiencing behavioral health or substance use challenges.
  • Knowledge of mental health, substance abuse, legal, medical, social, and/or housing resources in the community
  • Experience working collaboratively with community partners, collateral service providers, law enforcement agencies and co-workers
Pre-Employment Requirements:
  • Must pass a post-offer, pre-employment drug test.
  • Must pass a criminal history check which may include national or state fingerprint records check
  • Driving is necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

IMPORTANT INFORMATION

Limited Term:

The duration of these limited term positions is expected to end June 30, 2028. Limited term positions may be extended for up to three (3) years, but extension is based on business needs and approved funding.

TYPICAL TASKS
  • Provide care coordination and connect individuals to medical, mental health, substance use, and other supportive services.
  • Partner with allied agencies, landlords, and housing providers to coordinate services that support housing stabilization and retention.
  • Maintain timely and accurate documentation in the electronic health record in accordance with division standards and procedures.
  • Train community partners to recognize mental health symptoms and use effective de-escalation strategies when responding to behavioral health situations.
  • Conduct outreach, engagement, and de-escalation with individuals on the caseload and develop behavioral health response plans to guide supporting teams.
View the full classification specification (search for Mental Health Service Coordinator)

WORK SCHEDULE

This position works 40 hours during an alternate work week, working 10-hour shifts four (4) days a week, from 8:00am-6:30pm.

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

The available work schedules are:
  • Monday through Thursday
  • Tuesday through Friday
This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. As the team grows, hybrid schedules may be considered.

BENEFITS INFORMATION

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:
  • 12 hours of vacation accrued per month
  • 8 hours of sick accrued per month
  • 10 paid holidays and 1 personal day per year
Other Benefits:
  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
  • A Choice of Dental Plans
  • Employee Assistance Program (EAP)
  • Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
  • A variety of additional optional benefits (see link below for additional information)
The Behavioral Health Division provides licensure supervision to all regular status employees who have completed a Graduate degree in a behavioral science-related field (social work, counseling, clinical psychology, etc.), and is actively pursuing licensure in that field.

There may be options for loan forgiveness while working with a government/public agency with the Public Loan Forgiveness (PSLF) program.

This is a full time County position represented by the Employees' Association.

Learn More About Benefits

ABOUT THE DEPARTMENT

The Clackamas County Behavioral Health Division strives to provide excellent mental health, substance use, care coordination, forensic, and peer services to those individuals who receive the Oregon Health Plan, Medicare or are uninsured and living in Clackamas County. Services are either provided by our own staff or through referral to partner providers located throughout the county.

Learn more about Clackamas County Behavioral Health Division

Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
  1. EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
  2. EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
  3. ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at [email protected] . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Requesting Veterans' Preference

Learn more about Oregon's Veterans' Preference VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .

RECRUITMENT CONTACT

Jimmy Henry, Recruiter
Email: [email protected]

Similar Jobs

More Jobs at Clackamas County

More Healthcare Jobs

Find similar Mental Health Services Coordinator (Behavioral Health Housing Retention Team) jobs: