Medical Staff Liaison

Carle Health • $70K — $120K *
Champaign, IL 61820In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Healthcare Administration, Business Administration/Management, or Communications required.
  • Strong communication skills essential for effective interaction with clinicians and internal teams.
  • Experience in medical staff services and understanding of credentialing processes favored.
  • Proven track record in relationship management within a healthcare context.
  • Analytical skills to track and manage onboarding requirements efficiently.

Responsibilities

  • Actively monitor onboarding requirements and follow up to ensure clinician readiness.
  • Coordinate and follow up on respiratory testing and health requirements for onboarding.
  • Assist providers with state-specific licensure applications and renewal processes.
  • Guide clinicians through DEA registration and compliance requirements.
  • Support EPCS enrollments, explaining requirements and assisting providers with necessary documentation.
  • Collaborate with Medical Staff Services to manage Initial Professional Practice Evaluations (IPPE).
  • Assist with Medicare and payer enrollments, resolving application discrepancies and missing documents.

Benefits

  • Comprehensive benefits package including health and wellness programs.
  • Opportunities for professional development and continuing education.
  • Supportive work environment emphasizing teamwork and collaboration.
  • Access to resources for navigating state licensing and credentialing processes.
Full Job Description
Overview
The Liaison serves as a point of contact for clinicians and Medical Staff Services throughout the full pre-boarding and onboarding lifecycle by and through partnership with Carle stakeholders involved in same. This role functions as a coordinator and communication hub between clinicians and internal stakeholders to ensure a smooth and coordinated transition into Carle Health. The liaison manages provider relationships while supporting medical staff and enrollment functions. Responsibilities
  • Actively monitor and follow up on provider onboarding requirements, including assigned Learning Management System (LMS) modules, to support clinician readiness while reducing confusion and last minute delays prior to start dates.
  • Assist with coordination and follow up on Respiratory Fit Testing and occupational health requirements, serving as a liaison when needed between clinicians and internal teams to ensure compliance without disrupting onboarding timelines.
  • Provide hands on assistance and guidance to providers with Illinois professional licensure applications and renewals, offering clarity on requirements specific to their discipline and helping navigate state systems efficiently.
  • Assist providers with DEA registration and updates, including initial applications, renewals, and location based changes, ensuring alignment with Medical Staff and regulatory requirements for safe and compliant practice.
  • Serve as a supportive guide for providers throughout Electronic Prescribing of Controlled Substances (EPCS) enrollments, minimizing administrative burden by clearly explaining requirements, assisting with documentation, and proactively following up to ensure timely access for patient care.
  • Partner with Medical Staff Services and department leadership to support Initial Professional Practice Evaluation (IPPE) follow up, helping clinicians understand expectations, timelines, and documentation requirements while ensuring evaluations are completed in accordance with Medical Staff policies.
  • Support clinicians and internal teams with Medicare and payer enrollment follow up, including assistance with surrogacy access, missing or incomplete CMS 855I applications, and Electronic Signature Agreement (ESA) requirements, to ensure alignment with medical staff appointment and billing readiness.
  • Assist clinicians with establishing National Provider Identifier (NPI) records, including guidance on NPPES registration and Identity & Access (I&A) questions, serving as a resource to reduce delays in credentialing and enrollment.
  • Respond to and resolve provider inquiries related to NPI updates, legal name changes, DEA prescribing issues, and enrollment discrepancies, coordinating with providers, practice managers, and internal teams as needed.
  • Represent provider enrollment and medical staff office functions during weekly onboarding or medical staff–related onboarding meetings, providing status updates, identifying risks to appointment readiness, and supporting coordinated resolution efforts.
  • Obtain and track updated board certification documentation and DEA registration wallet card copies when not received through credentialing applications.
  • Serve as a primary point of contact for locum tenens providers and agencies seeking enrollment status updates, supporting timely onboarding and alignment with medical staff appointment requirements.
  • Conduct proactive outreach to clinicians when Medicaid enrollment profiles are locked or restricted (e.g., maximum payees reached) and coordinate corrective actions to mitigate delays in enrollment or payment eligibility.
  • Validate and document practice location addresses for hybrid and telemedicine providers, ensuring accuracy for enrollment, reimbursement, and regulatory compliance purposes.
  • Support enrollment-only clinicians who do not require Medical Staff appointment, working with departments to complete required documentation and communicate start date readiness.
  • Coordinate collaborative agreements and prescriptive authority documents between physicians and advanced practice providers.
•Collaborate with Medical Staff Services to support the credentialing and privileging process, ensuring clinicians understand requirements and expectations. •Provide clear, timely, and consistent status updates to clinicians and internal stakeholders regarding outstanding requirements, approvals, and next steps. •Maintain accurate documentation and tracking records in designated systems and databases. •Ensure communications are professional, compliant, and aligned with organizational standards and confidentiality requirements. •Partner with Provider Enrollment teams to support payer enrollment activities and communicate status updates to clinicians and stakeholders. •Support onboarding activities with Provider Services and operational leaders to avoid start date delays. QualificationsCertifications: , Education: Bachelor's Degree: Healthcare Administration; Bachelor's Degree: Business Administration/Management; Bachelor's Degree: Communications, Work Experience: Communication skills; Medical staff services; Change management; Provider relations; Analytics Salary RangeThe compensation range for this position is $33.56per hour - $57.72per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

About Carle Health

Carle Health Careers

Joining Carle Health represents a unique opportunity to be part of a team that is committed to innovation, leadership, and professional growth. Carle Health is renowned for its dynamic culture, diversity, and dedication to the development of its team members.

Explore Job Opportunities

Carle Health offers a variety of job opportunities that cater to a range of skills and professional interests. Whether one is just starting their career or looking to make a significant change, Carle Health provides a platform for professional development and personal growth.

Internship Programs

For those beginning their professional journey, Carle Health's internship programs offer invaluable industry experience and networking opportunities. Interns at Carle Health gain hands-on experience, working alongside seasoned professionals and learning about the healthcare industry from the inside.

Employment Benefits

Choosing a position at Carle Health means more than just a job; it's a commitment to personal and professional development. The company offers competitive benefits designed to support the health, well-being, and financial security of its team members and their families.

Inclusive Company Culture

Carle Health is dedicated to fostering an inclusive environment where diversity is celebrated, and every team member feels valued. Diversity training and leadership development are integral parts of the culture at Carle Health, ensuring that all team members have the opportunity to thrive.

Career Growth and Development

Carle Health is committed to the growth of its team members. With a variety of resources for career advancement, including professional development courses, leadership training, and more, team members are equipped to excel in their roles and beyond.

Hiring Process

The hiring process at Carle Health is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn more about the company's values and opportunities. Tips for crafting an effective resume and succeeding in interviews can be found on Carle Health's Careers Blog.

Networking and Innovation

At Carle Health, innovation is at the core of everything they do. Team members are encouraged to engage in networking events that foster creative solutions and drive industry-leading practices.

Join the Carle Health Team

Explore open positions that match your skills and interests. Carle Health is looking for passionate, curious, and solution-driven team players. Search Carle Health Jobs today and find out what exciting and rewarding opportunities await.

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* Ladders Estimates

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