Medical Referrals Manager

Chapa-De$91K — $106K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare administration, public health, business administration, or related field; or equivalent experience.
  • Three years of progressive experience in healthcare referrals or related settings using EHR.
  • Three years of management experience, with a preference for supervising leaders.
  • Proficiency in computer-based applications for professional use.
  • Current and in good standing: CDL, vehicle insurance and DMV report.

Responsibilities

  • Lead and inspire a high-performing Referrals team, overseeing operations across clinics.
  • Enhance patient access to specialty care through effective referral coordination and telehealth initiatives.
  • Drive departmental strategy by setting goals, analyzing data, and implementing process improvements.
  • Foster partnerships with specialty providers and organizations to expand access to care.
  • Develop future leaders by coaching supervisors and nurturing a collaborative culture.

Benefits

  • Employer-paid Health Insurance: 100% for employee and 80% for dependents.
  • 17 days PTO per year, plus 11 Paid Holidays and over 8 Sick Days.
  • Retirement Plan with 6% match.
Full Job Description
Job Description
We're looking for an experienced healthcare leader to establish and grow our new Medical Referrals Manager role, driving strategy, strengthening teams, and expanding access to specialty care across our communities.

Salary: $91,400 - $106,050 annually

Benefit Highlights:
  • Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
  • 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
  • Retirement Plan with 6% match

Your Responsibilities:
  • Lead and inspire a high-performing Referrals team by overseeing supervisors, standardizing operations, and driving excellence across multiple clinic locations.
  • Improve patient access to specialty care by leading referral coordination, telehealth, eConsult, and FQHC specialty programs that ensure timely, seamless care.
  • Drive strategy and innovation by developing department goals, analyzing operational data, and leading process improvements that enhance quality, efficiency, and the patient experience.
  • Build meaningful partnerships with specialty providers, healthcare organizations, telehealth vendors, and community partners to expand access and strengthen coordinated care.
  • Develop future leaders by coaching supervisors, fostering a collaborative team culture, and ensuring staff have the tools, training, and support to succeed.


Experience and Skills
Qualifications:
  • Bachelor's degree (B.A. or B.S.) in healthcare administration, public health, business administration, or related field; or equivalent combination of education and experience.
  • Three years' experience in progressively responsible experience in healthcare referrals, or a related healthcare setting using an EHR.
  • Three years' of management or supervisory experience with responsibility for leading teams and developing staff. Experience supervising supervisors or multiple locations is preferred.
  • Proficiency in using computer-based applications in a professional manner.
  • Current and in good standing: CDL, vehicle insurance and DMV report.


Clinics located in Auburn, CA and Grass Valley, CA.

About Chapa-De

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