Overview
In this full-time physician leadership role, reporting to the Chief Medical Officer, you will provide clinical and operational leadership for Abode Care Partners’ telehealth practice. You will help deliver high-quality, evidence-based virtual care to medically complex patients across multiple markets — including patients recently discharged from the hospital, those receiving home health services, and geriatric, homebound, and facility-based individuals.
The Medical Director of Telehealth delivers direct patient care via telehealth while overseeing the program’s clinical workflows and the physicians and advanced practice providers (APPs) who deliver virtual care. A central aim is ensuring telehealth services are clinically effective, compliant, scalable, and well-integrated with local care teams, home health partners, and facility-based teams. The role also serves as a collaborating physician for nurse practitioners, as permitted by applicable state law and company policy, and participates in the clinical call rotation.
The ideal candidate has meaningful experience both performing telehealth visits and managing telehealth clinicians or programs. Existing Kentucky and Tennessee licenses are preferred; multiple active state medical licenses are strongly preferred.
Responsibilities
- Provide high-quality, patient-centered virtual primary and complex care across settings — post-hospital discharge, home health, skilled nursing, assisted living, independent living, group homes, and private homes.
- Lead the day-to-day clinical operations of the telehealth practice, including provider coverage, escalation pathways, clinical workflows, documentation standards, quality expectations, and patient access.
- Support transitional and post-acute care for recently hospitalized patients — medication reconciliation, timely follow-up, clinical reassessment, care-plan review, and escalation to in-person care when appropriate — to reduce avoidable readmissions.
- Partner with home health agencies, nursing teams, care managers, facility staff, families, and local clinical teams to support continuity of care and timely intervention.
- Serve as a collaborating physician for nurse practitioners and physician assistants where applicable — including chart review, clinical consultation, and scope-of-practice support — consistent with state-specific requirements and company policy.
- Participate in the clinical call rotation (frontline and/or backup) to support timely decision-making, acute change-in-condition management, and after-hours provider support, reducing avoidable emergency department visits, transfers, and readmissions.
- Supervise, support, and mentor physicians, nurse practitioners, and physician assistants delivering telehealth care, and role-model ethical, evidence-based, compassionate decision-making in a virtual environment.
- Review practitioner documentation, medical orders, prescribing patterns, and clinical decision-making in accordance with company policy and state-specific requirements.
- Help develop and refine telehealth protocols across discharge follow-up, urgent and routine visits, chronic disease and medication management, behavioral health coordination, palliative care support, and avoidable-transfer reduction.
- Partner with regional and local clinical leaders to integrate telehealth with in-person care teams, home health workflows, facility partners, and operational teams.
- Support quality outcomes, including care-pathway compliance, documentation quality, patient experience, productivity, timely access, medication safety, readmission and avoidable-transfer reduction, and total cost-of-care performance.
- Ensure the telehealth practice complies with applicable federal and state laws, payer requirements, licensure and prescribing rules, privacy standards, and supervision/collaboration requirements; work with credentialing, compliance, and operations to support multi-state coverage and provider deployment.
- Identify opportunities to expand telehealth across current and new markets and populations, and participate in required trainings, meetings, performance reviews, and clinical leadership forums as directed.
Qualifications
- Graduate of an accredited school of medicine; MD or DO required.
- Board certification in Internal Medicine, Family Medicine, or Geriatrics required; geriatrics qualification or substantial geriatric care experience preferred.
- Seven or more years of clinical experience preferred.
- Two or more years of physician leadership, medical director, or administrative leadership experience preferred.
- Demonstrated experience performing telehealth visits required; experience managing, supervising, or building a telehealth practice, virtual care program, or multi-site care model strongly preferred.
- Experience caring for recently hospitalized, post-acute, home health, complex, frail, geriatric, homebound, or facility-based populations preferred.
- Experience with transitional care management, discharge follow-up, readmission reduction, medication reconciliation, or home-based care models preferred.
- Experience as a collaborating or supervising physician for nurse practitioners or physician assistants preferred.
- Experience with clinical call coverage, including after-hours or backup call, preferred.
- Active, unrestricted medical license required; existing Kentucky and Tennessee licenses preferred; multiple active state licenses strongly preferred, with willingness to obtain additional licenses based on business needs.
- Current DEA registration required, as applicable to assigned scope of practice.
- Must meet applicable credentialing, privileging, payer enrollment, and state-specific telehealth requirements.
- Must be eligible and willing to serve as a collaborating physician for nurse practitioners and/or physician assistants in applicable states.
- Must be willing to participate in the clinical call rotation.
- Strong clinical judgment and ability to manage complex patients in a virtual environment.
- Strong understanding of telehealth workflows, documentation standards, virtual-exam limitations, escalation thresholds, and handoffs to in-person care.
- Strong understanding of post-discharge needs, home health workflows, medication reconciliation, and care coordination for medically complex patients.
- Strong understanding of physician collaboration, supervision, documentation review, and APP scope-of-practice requirements.
- Excellent communication skills and the ability to build trust and rapport across telehealth encounters with patients, families, clinicians, and facility staff.
- Excellent EMR and virtual communication platform skills.
- Strong organizational, management, and provider-coaching skills, with the ability to lead through influence across multiple markets and teams.
- Commitment to quality, compliance, patient safety, provider engagement, readmission reduction, and scalable care delivery.
