UnitedHealth Group

Medical Clinical Operations Supervisor

UnitedHealth Group$60K — $107K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required
  • Management experience of at least 2 years in an acute care setting or medical office
  • Minimum of 2 years in healthcare registration
  • Intermediate proficiency in MS Outlook, Word, Excel, and Google applications
  • Experience with healthcare software for imaging, billing, and reporting
  • Familiarity with insurance processes including Managed Care and Government Programs
  • Knowledge of basic medical terminology

Responsibilities

  • Demonstrate leadership and analytical thinking skills
  • Organize workflow for team performance and accuracy
  • Supervise work schedules and ensure adequate coverage
  • Select and train new staff, assign tasks, and evaluate performance
  • Counsel employees on registration and performance issues
  • Collaborate on personal development plans for staff to enhance performance
  • Conduct interviews and performance appraisals with feedback
  • Ensure staff compliance with policies and standards
  • Leverage technology to optimize resources and improve work quality
  • Participate and contribute in administrative and departmental meetings
  • Review operational reports to identify improvement opportunities
  • Generate enthusiasm and commitment among team members

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase opportunities
  • 401k contributions
  • Variety of benefits and incentives available
Full Job Description
Schedule: Monday - Friday 9am - 5:30pm

Primary Responsibilities:

  • Demonstrate Leadership and Analytical Thinking capability
  • Organizes workflow to ensure accurate and timely team performance
  • Supervises the work schedule, ensuring adequate and appropriate coverage of all positions at all times
  • Selects, and delegates training and orientation of new staff; assigns staff responsibilities, and evaluates performance
  • Counsels employees on problem areas of registration and performance
  • Works with staff to develop personal development plans, identify areas for improvement, and improve performance
  • Performs interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures of the admitting department
  • Provides input for, and ensures staff compliance with, established organizational policies, objectives, safety, environmental and infection control standards
  • Possesses knowledge and ability to leverage technology, optimize the utilization of internal resources and improve the quality of work and information flows
  • Participates in administrative staff meetings and attends other meetings as assigned
  • Attends, and sometimes leads departmental meetings and contributes with suggestions, ideas and methods to improve quality of department / hospital operations
  • Reviews operational reports, identifies opportunities and problems and makes recommendations for improving customer service, patient throughput and process flow
  • Generates enthusiasm and commitment among Saint Francis Memorial Hospital employees; fosters and reinforces tan based results


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED
  • 2+ years of supervisor/leadership experience in an acute care hospital setting or medical office
  • 2+ years of healthcare related experience in registration
  • Intermediate level of proficiency in MS Outlook, Word, Excel, and Google
  • Intermediate level of healthcare computer software i.e. imaging, billing, and reporting experience
  • Intermediate level of experience working with insurance including Commercial Contracts, Managed Care, and Government Programs including Federal, State and local agencies
  • Knowledge of basic medical terminology
  • Proven ability to work a flexible shift


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $60,200 to $107,400 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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