Medical Certification Program Manager

State of Louisiana

$76K — $138K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current Louisiana license in health services, health regulation, or social services field
  • 4 years of experience in health services, hospital or nursing home administration, or social services
  • Bachelor's degree in a relevant field plus 4 years of experience option
  • Master's degree in a related field plus 3 years of experience is also acceptable

Responsibilities

  • Direct and oversee Informal Dispute Resolution and related processes
  • Review and evaluate dispute resolution requests and maintain program records
  • Interpret state and federal laws, providing guidance to stakeholders
  • Collaborate with Legal Counsel on regulatory and legislative matters
  • Develop and implement administrative plans ensuring compliance
  • Design and deliver statewide training programs for staff development
  • Assess training needs and collaborate on process improvements

Benefits

  • No Civil Service test score required for application
  • Opportunity for career advancement within the Louisiana Department of Health
  • Chance to impact health regulation and social services positively
  • Access to statewide training programs and educational materials
Full Job Description
Salary : $6,391.00 - $11,520.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OS/SP/223488
Department: LDH-Office of Secretary
Opening Date: 07/15/2026
Closing Date: 7/20/2026 11:59 PM Central

Minimum Qualifications
A current Louisiana license in a health services field, health regulation field, or social services field plus four years of experience as a licensed practitioner in hospital or nursing home administration, health services, health regulation, or social services; OR

A bachelor's degree plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; OR

A master's degree in a health services field, health regulation field, or a social services field plus three years of experience in hospital or nursing home administration, health services, health regulation, or social services.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:
  • Direct and oversee the Informal Dispute Resolution (IDR), Administrative Sanction Reconsideration, and Informal Hearing processes, ensuring timely and consistent case management.
  • Review and evaluate requests for dispute resolution, assign cases, communicate final determinations, and maintain records of program outcomes and performance.
  • Interpret and apply state and federal laws, regulations, and policies while providing guidance to healthcare providers, clients, and program stakeholders.
  • Collaborate with the Office of Legal Counsel on regulatory matters, legislative interpretation, and court proceedings, including providing testimony to support departmental actions.
  • Develop, implement, and maintain administrative plans, policies, and procedures to ensure compliance with state and federal requirements.
  • Design, develop, and deliver statewide training programs and educational materials to support staff development, policy implementation, and regulatory compliance.
  • Assess organizational training needs, evaluate training effectiveness, and collaborate with statewide leadership to implement continuous process improvements and workforce development initiatives.

Position-Specific Details:Location: Office of Secretary / Health Standards / East Baton Rouge Parish

Appointment Type: This position will be filled as aProbationary appointment

Cost Center: 3071040205

Position Number(s): 50414263

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE

Contact Information:

Shambrielle Pooler
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477
01

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
02

Do you possess a current Louisiana license in a health services field, health regulation field, or social services field?
  • Yes
  • No

03

Do you have a master's degree in a health services field, health regulation field, or a social services field?
  • Yes
  • No

04

If you answered "Yes" to the previous question, please list your degree as it appears on your transcript. If you answered "No," type N/A.
Required Question

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