Salary : $4,876.00 - $8,788.00 Monthly
Location : Lafayette, LA
Job Type: Classified
Job Number: MVA/PJ/224842
Department: LDH-Medical Vendor Administration
Opening Date: 08/14/2026
Closing Date: 8/19/2026 11:59 PM Central

Minimum Qualifications

Two years of the required experience for the following minimum qualifications must have been at the supervisory level or above:

Eight years of social services experience; OR

Six years of full-time experience in any field plus five years of social services experience; OR

A bachelor's degree plus five years of social services experience; OR

An advanced degree plus four years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties:

• Provide leadership and direct oversight of regional eligibility operations, ensuring timely, accurate, and consistent processing of applications and renewals.
• Develop and execute short and long-term operational plans, establish priorities, and adjust staffing and workloads to respond to changing program needs.
• Supervise and develop Medicaid Area Managers and support their leadership of supervisory and eligibility staff, including setting performance expectations, providing feedback, and addressing development needs.
• Promote a strong team environment by building trust, encouraging collaboration, establishing clear goals, and holding staff accountable for results.
• Monitor quality assurance, performance metrics, error trends, and workload data to identify opportunities for improvement and develop corrective action strategies.
• Partner with Medicaid Area Managers, Medicaid Analyst Supervisors, and state leadership to resolve operational challenges, improve processes, and implement effective solutions across the region.
• Support regional budget, facilities, technology, safety, emergency response, and resource management to maintain effective day-to-day operations.
• Maintain expertise in Medicaid programs, policies, procedures, and systems, while supporting staff training, professional development, and continued operational readiness.
• Analyze operational data and prepare reports and recommendations to support informed decision-making and advance the mission of Eligibility Field Operations.

Position-Specific Details:
Location: Medical Vendor Administration / Eligibility Field Operations / Lafayette Parish
Appointment Type: Probational appointment or Promotional appointment of a current permanent employee with Louisiana Department of Health

Cost Center: 305-2050405

Position Number(s): 50482651
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.

Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:

Paula Jackson-

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

01

Please select the option you possess that satisfies the minimum qualifications.PLEASE NOTE: Two years of the required experience for the following minimum qualifications must have been at the supervisory level or above

• Eight years of social services experience
• Six years of full-time experience in any field, plus five years of social services experience
• A bachelor's degree plus five years of social services experience
• An advanced degree plus four years of social services experience.

Required Question