Med Spa Manager

Location: Cherry Creek, CO

Employment Type: Full-Time

Compensation: $100,000 + bonus

Serenity is looking for an experienced Med Spa Manager who knows what it takes to run a high-performing location - and has the results to prove it. If you've managed a med spa, aesthetic clinic, or wellness center where revenue targets and client experience were equally non-negotiable, this role will feel familiar from day one. You'll have full ownership of the location: the team, the operations, the sales pipeline, and the standard of care members expect. We're not looking for someone who needs to be built from scratch - we're looking for someone who has already done this and is ready to do it at a higher level.

What You'll Be Responsible For

- Run the full operation of a busy, premium service location - staffing, daily workflow, floor oversight, and service delivery

- Drive membership and service revenue, keeping your team focused on sales goals and conversion metrics

- Maintain a client experience that reflects the elevated standard Serenity is known for - attentive, professional, and results-oriented

- Coach and develop your team consistently, setting clear expectations and holding people to them

- Own your location's performance data - revenue, retention, conversion rates, and quality scores - and use it to make smart operational decisions

- Identify and address underperformance quickly, with clarity and a defined path forward

What We're Looking For

- Prior experience managing a med spa, aesthetic practice, wellness clinic, or similar high-touch service environment - this is the profile we're actively targeting

- A demonstrated track record of hitting and exceeding revenue targets in a membership or service-based model

- Strong accountability to KPIs - you've owned the numbers, presented them, and made adjustments based on what they told you

- Experience leading teams of 10 or more with real results: people developed, retention improved, performance lifted

- Comfortable with direct performance conversations - you don't avoid them and you follow through on what's decided

- Someone who runs toward operational problems, not away from them

Compensation & Benefits

- $100,000+ annually plus bonus incentives

- 90% employer-paid medical, dental, and vision coverage

- 401(k) retirement plan

- 10 PTO days to start, 15 after year one + 10 paid holidays