FedEx

MD Operating Model & Org Design

FedEx • $120K — $145K *
Plano, TX 75025In-Person
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field (or equivalent work experience)
  • Ten years of experience in learning strategy or talent development in a global organization
  • Proven experience designing and delivering large-scale learning programs
  • Experience leading teams and managing enterprise-wide L&D initiatives
  • Expertise in learning strategy, program design, and large-scale delivery within complex organizations

Responsibilities

  • Oversee design and delivery of comprehensive learning programs aligned with business priorities
  • Partner with HR and business leaders to identify capability gaps and define learning strategies
  • Collaborate with cross-functional leaders to identify organizational learning needs and goals
  • Provide strategic guidance in designing and implementing effective learning programs
  • Review program effectiveness through performance metrics and drive continuous improvement
  • Resolve learning challenges by collaborating with stakeholders and vendors
  • Manage relationships with external vendors and learning partners for consistent solutions

Benefits

  • Comprehensive benefits package
  • Opportunity for professional development
  • Collaborative work environment
  • Access to innovative learning technologies
  • Flexibility to influence industry-leading learning strategies
Full Job Description
Lead the design, delivery, and continuous improvement of FedEx's global Grow program, ensuring scalable, high-impact learning experiences that support frontline, operational, and corporate employees. Act as a key partner to HR and business leaders to align learning strategies with enterprise priorities, operational excellence, and workforce capability needs.

ESSENTIAL FUNCTIONS:
  • Oversee the design and delivery of comprehensive learning programs across FedEx functions, ensuring alignment with business strategy and operational priorities
  • Partner with HR, Talent, and business leaders to identify capability gaps and define learning strategies that support workforce readiness and performance
  • Collaborate with cross-functional leaders and subject matter experts to identify learning needs, goals, and objectives aligned with organizational learning strategies
  • Provide strategic guidance and direction in designing, implementing, and administrating effective learning programs that address the specific requirements of each function, workforce type, and/or region while aligning with FedEx global standards
  • Review learner program effectiveness through performance metrics, feedback loops, and data analytics, driving continuous improvement
  • Serve as the escalation point for learning challenges, resolving issues in collaboration with internal, cross-functional stakeholders and external vendors
  • Manage relationships with external vendors and learning partners to deliver high-quality, cost-effective, and consistent solutions across One FedEx
  • Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design


MINIMUM EDUCATION:

Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field (or equivalent work experience)

MINIMUM EXPERIENCE:
  • Ten (10) years' experience in learning strategy, talent development, workforce capability building or related HR experience in a global organization
  • Proven experience designing and delivering large-scale learning programs across diverse employee populations (e.g., frontline, operational, corporate)
  • Experience leading teams and managing enterprise-wide L&D initiatives


KNOWLEDGE, SKILLS AND ABILITIES:
  • Expertise in learning strategy, program design, and large-scale delivery within complex, global organizations
  • Proven experience leading L&D initiatives in operationally intensive environments (e.g., logistics, supply chain, frontline workforce)
  • Strong ability to align learning programs with business strategy and workforce capability needs
  • Experience with digital learning platforms, and enterprise learning technologies
  • Strong stakeholder management skills, with the ability to influence senior leaders and cross-functional teams


Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at FedEx, a company committed to growth, leadership, and innovation.
Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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