Lead from the front, inspire your team, and redefine automotive hospitality under our dynamic new management at Independence Mazda.We are looking for a visionary, elite Sales Manager who embodies the true spirit of Omotenashi-the Japanese philosophy of anticipating a guest's every need and treating every customer as a unique, one-of-one relationship. If you are a servant leader who builds value through culture, drives performance by coaching on the showroom floor, and refuses to manage from a back office, this is your opportunity to build something legendary.
Key Responsibilities
- Deliver Omotenashi Hospitality: Foster an environment where every guest receives a highly tailored, unforgettable, one-of-one experience.
- Lead from the Showroom Floor: Act as a true servant leader, actively desk-ing deals, T.O.-ing customers, and closing alongside your team.
- Coach & Develop Talent: Conduct daily training, cultivate continuous growth, and elevate your sales consultants into elite performers.
- Drive Inventory & Merchandising: Optimize the vehicle mix, oversee digital merchandising, and ensure a flawless lot presentation.
- Maximize Gross & Volume: Balance high-velocity sales volume with strong front-end gross profit margins.
Qualifications
- Proven Leadership Experience: Minimum 3+ years of automotive sales management experience with a documented track record of growth.
- Servant Leadership Mindset: A passion for serving your team and your guests, leading by example rather than by mandate.
- Master Closer & Desk Operator: Highly proficient in deal structuring, inventory management tools, and desking both prime and subprime deals.
- Process-Driven Execution: Strong CRM discipline and the ability to hold a team accountable to a structured, modern sales process.
- Impeccable Integrity: High ethical standards that mirror the premium reputation of the Mazda brand.
