Master Service Technician

Whaley Foodservice

$83K — $108K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Must be at least 18 years of age
  • Completion of a satisfactory background check and drug screen required
  • Valid driver's license with a safe driving record
  • 1 year of relevant experience
  • CFESA Master Technician with three of four required certifications

Responsibilities

  • Adhere to safety policies and procedures during all job tasks
  • Troubleshoot and repair various types of commercial kitchen and HVAC equipment
  • Utilize a tablet for documenting tasks like orders and timesheets
  • Communicate with customers about repairs and service status
  • Use hand tools and power tools for equipment repairs
  • Monitor and restock parts in service vehicle
  • Maintain service tools, vehicle, and uniforms
  • Participate in scheduled on-call rotation and work overtime as needed

Benefits

  • Up to $7,500 sign-on bonus for qualified technicians
  • Company vehicle and cell phone provided
  • Uniforms supplied by the company
  • Access to meters and test equipment
  • Continuing education opportunities available
  • Support for industry certifications
  • 401k and profit sharing options
  • Paid holidays and vacation time
  • Comprehensive medical and dental benefits
  • Short-term and long-term disability insurance at no cost to the employee
  • Life insurance at no cost to the employee
  • Participation in the Town Shares Program, allowing profit sharing with the company
Full Job Description
Description

***HIRING IMMEDIATELY!!!****

***Up to $7,5000 Sign-On Bonus for Experienced Technicians***

Pay Rate: $40.00-52.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:
  1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
  2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
  4. Communicate professionally with customer regarding required repairs and status.
  5. Use proper tools for repair, including hand tools and power tools.
  6. Monitor truck stock to insure required parts are stocked on vehicle.
  7. Maintain service vehicle, tools and uniforms.
  8. Work independently with daily supervision.
  9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:
  1. Obtain correct part numbers through branch parts person.
  2. Collect payment on COD jobs.
  3. Contribute positively to branch targets for response time and first time fix rates.
  4. Participates in available training to increase skill and knowledge.
  5. Performs other duties as required.

CONTACTS:
  • Internal - Daily with branch staff; occasionally with corporate staff.
  • External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • 1 Year of applicable experience.
  • CFESA Master Technician with three of the four CFESA certifications.


WE OFFER:

**Sign-On Bonus Available For Qualified Technicians**

  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
  • Enjoy the benefits of our Town Shares Program - share in our company's success!

COME HOME TO WHALEY!!
Visit the Whaley career site to find your place to grow.
www.whaleyfoodservice.com/careers

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