Job Description:Master Data Management Senior Enablement ExpertLocation: Franklin, TN (BRN)
Are you ready to unleash your passion for data to drive strategic business impact? As our Master Data Management (MDM) Senior Enablement Expert, you will serve as a vital bridge between business strategy and data excellence. Based in our dynamic Franklin, TN Hub, you'll act as a trusted advisor and the primary point of contact for key stakeholders across our fast-growing US Pet Nutrition segment. In this role, your work will directly optimize business processes, elevate system capabilities, and resolve critical master data challenges-ensuring we have the robust foundations needed to build a better world for pets.
In this highly collaborative and influential role, you won't just manage data-you'll shape how we utilize it. You will lead the design and implementation of master data strategies, data models, and governance policies across diverse domains. By piloting state-of-the-art tools and guiding cross-functional counterparts across both Business and IT, you will turn complex data into a competitive advantage and a powerful engine for organizational growth.
What are we looking for? We are seeking a collaborative, forward-thinking Associate who blends deep curiosity with exceptional relationship-building skills.
- Minimum Education: Bachelor's degree in Business, Information Technology, Computer Science, Data Management, Supply Chain, or a related field (equivalent practical experience in enterprise data or business operations is also highly valued).
- Minimum Years of Experience: 5+ years of professional experience in Master Data Management (MDM), Data Governance, Business Analysis, or a closely related technical/functional field; 2+ years of experience specifically leading cross-functional projects, managing complex stakeholder relationships, or acting as a workstream lead.
- Interpersonal Communication & Influence: Strong interpersonal communication skills with a proven ability to influence others positively. You excel at building trusted working relationships across diverse groups within Mars to align priorities and deliver outcomes.
- Strategic Project Leadership: A seasoned professional capable of leading MDM-focused projects and serving as the Master Data workstream lead on high-impact, segment-driven initiatives.
- Curiosity & Process Innovation: A natural problem-solver who excels at challenging existing processes and assumptions. You foster collaborative innovation across teams, use well-reasoned arguments to influence strategic decisions, and champion a culture of continuous improvement.
- Complex Stakeholder Engagement: Skilled at managing complex stakeholder relationships and crafting comprehensive engagement plans. You are comfortable driving prioritization and consensus across any segment, domain, or function.
Nice-to-Haves:- Organizational Agility: A deep understanding of MDM operations and familiarity with Mars Global Services (MGS). Prior experience maneuvering within or holding existing relationships inside the US Pet Nutrition organization is highly valued.
- Business Segment Knowledge: Solid insight into business operations and strategic goals, particularly in pet nutrition, allowing you to influence master data decisions that unlock tangible business value.
- Business Process Expertise: An expert-level understanding of segment business processes to identify and implement optimizations that yield measurable benefits.
- Business System Savvy: A strong grasp of the system landscapes utilized in Pet Nutrition and MDM Services, helping align technical capabilities with overarching business objectives.
What will be your key responsibilities?- MDM Services Point of Contact: Serve as one of two primary Senior Enablement Experts in Franklin, acting as the key technical and strategic contact for US Pet Nutrition. You'll answer master data questions, solve business-segment queries, and consult on the master data implications of new projects. (Requires: Interpersonal Communication, Stakeholder Engagement, Organizational Agility & Understanding)
- Business Needs Expert: Develop a deep command of US Pet Nutrition business needs. You will partner with critical functions-including Supply Chain, Project Management, and R&D-to translate business needs into initiatives focused on improving processes, optimizing systems, and enhancing data quality. (Requires: Questioning/Challenging, Business Systems Knowledge, Business Process Knowledge)
- Converting Business Needs to Value Creation: Design, launch, and execute value-creation projects that support the US Pet Nutrition business (and other segments as needed), managing deliverables both individually and by rallying Mars Associates and external contractors.
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