Marketing Representative Front Desk

Hilton Grand Vacations

$60K — $200K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 1 year of sales or marketing experience, preferably in hospitality or tourism-related fields.
  • Engaging personality with a positive demeanor, capable of working in a fast-paced environment.
  • Proficiency with computers and openness to learning new technologies.
  • High School diploma or equivalent required.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

  • Assist with resolving tour and marketing related issues.
  • Confirm guest appointments to improve tour reservation show rates.
  • Deliver all marketing initiatives efficiently.
  • Build and nurture a motivated team atmosphere in the field.
  • Meet or exceed established performance metrics.
  • Ensure guests meet eligibility for promotional gifts or courtesy tours.
  • Provide excellent customer care service across marketing channels.

Benefits

  • Base pay with generous commissions on qualified tours booked.
  • Monthly bonuses based on performance volume.
  • Potential earnings range between $60K and $200K for top performers.
Full Job Description
Job Description

The Marketing Executive in our Formula 1 Sims Zone responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.

You will be paid a base rate, generous commissions on every qualified tour booked, and a monthly bonus based on volume. Our marketers typically make between $60K and $100K with top producers making close to $200K!

Responsibilities

  • Assist with tour and marketing related issues.
  • Confirm appointments with guests to ensure tour reservations and improve show rate, strive for results.
  • Ensure all marketing initiatives are delivered.
  • Build and develop a motivated team environment out in the field.
  • Meet or exceed performance metrics.
  • Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
  • Champion Hilton quality customer care service throughout all Marketing channels.
  • Secure future business through face-to-face POS package sales.
  • Promote Formula 1 Simulator and Formula 1 partnership
  • Operate Formula 1 SIM Zone experience
  • Minimum 1-year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
  • Engaging personality, positive demeanor, and ability to work in fast-paced environment.
  • Intermediate computer proficiency with the ability to learn.
  • Ability to work a flexible schedule to include evening, weekends, and holidays.
  • High School diploma or equivalent.


Qualifications

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