Marketing Operations Lead

GC AI

• $110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in marketing operations, revenue operations, or go-to-market operations at a B2B SaaS company.
  • Experience building systems and data infrastructure from the ground up in a high-growth startup.
  • Deep HubSpot admin experience, including workflows and backend configuration.
  • Designed and implemented a lead scoring and routing model.
  • Proven track record in attribution and pipeline reporting for decision-making.
  • Strong financial fluency with the ability to build ROI models from scratch.
  • Proficient in SQL, APIs, and webhooks for data tracing.
  • Excellent process design and documentation skills.

Responsibilities

  • Architect and configure the marketing tech stack, focusing on tools like HubSpot and BigQuery.
  • Map buyer journeys and define lead lifecycle stages and routing rules.
  • Own end-to-end analytics and attribution reporting for marketing contributions.
  • Establish a repeatable process for launching marketing campaigns.
  • Optimize web conversion through landing pages and trial flows.
  • Execute account-based marketing strategies across various channels.
  • Ensure data quality and compliance with regulations across multiple countries.
  • Manage marketing project timelines and surface risks proactively.
  • Document systems and build automations for team efficiency.

Benefits

  • Comprehensive medical, dental, and vision coverage for employees and their families.
  • Life and disability insurance for added protection.
  • Retirement plan to help employees save for the future.
  • Parental leave to support work-life balance.
  • Up to $3,000/year for continuous job-related learning and development.
  • DoorDash credits for in-office meals throughout the day.
  • 15 PTO days plus 5 sick days, with opportunities to accrue more.
  • 15 company holidays plus 3 additional 'Me Days.'
  • $500 for home office setup for new hires.
  • $50/month cell phone reimbursement.
  • Relocation support to assist with moving expenses.
Full Job Description
About The Role

In-house lawyers learn AI through our Maven classes, free courses at gc.ai/learn-ai, live webinars, our newsletter, and the social content they share with peers. That funnel runs from class registrant to trial user to paid seat to team expansion, and it needs one owner. In November 2025, Scale Venture Partners and Northzone led our $60M Series B. You'll use that runway to build marketing operations that scale with the next 2,100 teams. As our first Marketing Operations Lead, you'll own the systems, data, reporting, and operating rhythm underneath marketing, so every program connects to the pipeline and revenue.

What You'll Do
  • Marketing tech stack. Architecture, configuration, integrations, vendor evaluation, renewals, and budget, centered on HubSpot, BigQuery, DreamData, PostHog and other tools. You add what the team needs and retire what it has outgrown.
  • Lead lifecycle and routing. Buyer journey mapping, lifecycle stages, lead scoring, routing, sales handoff, and rules of engagement, all defined from a systems perspective. Every trial signup and demo request reaches the right person with full context.
  • Attribution and reporting. End-to-end analytics: UTM tracking parameters, QR codes, cross-page attribution, ad pixels, and a B2B attribution model. You define how GC AI measures marketing's contribution to pipeline and revenue, and you own the dashboards leadership uses.
  • Campaign operations. A repeatable build, QA, and launch process for classes, webinars, email, and paid programs. Templatized where it helps, with room for bespoke work.
  • Web and conversion. Landing pages, sign-up and trial flows, calls to action, and site instrumentation, built with design and engineering. You run tests with sales, Revenue Operations, and engineering, and ship what wins.
  • Account-based marketing (ABM) execution. You turn ABM and pipeline strategy into coordinated plays across paid media, email, and sales enablement.
  • Data quality and compliance. Deduplication, enrichment, field standards, and consent management across 53 countries, under CAN-SPAM, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
  • Program management. Scope marketing projects, set timelines, lock owners, and surface risks early, so leadership knows what's on track.
  • Internal tools and documentation. Build automations that make the team faster, and document every system so a smart colleague can run it in your absence.
Required Experience
  • 6+ years in marketing operations, revenue operations, or go-to-market operations at a B2B SaaS company.
  • Systems and data infrastructure you built from the ground up at a high-growth startup.
  • Deep, hands-on HubSpot admin experience: workflows, lifecycle stages, custom objects, and backend configuration. Salesforce experience, including the sync between the two.
  • A lead scoring and routing model you designed, shipped, and measured.
  • Attribution and pipeline reporting that sales and finance use to make decisions.
  • Forecasting and financial fluency. You build pipeline and return-on-investment (ROI) models from scratch.
  • Comfort with SQL, APIs, and webhooks, enough to trace a record through three systems on your own.
  • Strong process design and documentation habits.
Nice to Have
  • Marketing to legal, compliance, or other regulated buyers.
  • Free-trial or product-led funnels, and product analytics in Segment or Amplitude.
  • Connecting webinar, event, and course platforms such as Zoom, Sequel.io, or Maven to a CRM.
  • Building landing pages, configuring tools, or troubleshooting technical issues when developer time is short.
  • Managing contractors, agencies, or a small team.
  • Series A through Series C startup experience.
  • Business intelligence work in BigQuery, DreamData including reporting that has gone in front of a board.


A Note On Pace

We're building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren't perfectly clear. If you need structure and consensus to do your best work, this isn't the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We're excited to meet you.

How We Work Together

GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you're in a location without an office, expect up to 10% travel (and more for customer-facing roles).

Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities, and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada.

Perks & Benefits

We proudly offer the following benefits for our full-time employees:

Medical, Dental & Vision - Comprehensive coverage for you and your family
♥ Life & Disability Insurance - Added protection when you need it most
Retirement Plan - Plan and save for your future
Parental Leave - Time to focus on what matters most
Continuous Development - Up to $3,000/year for job-related learning & development
In-Office Meals - DoorDash credits for breakfast, lunch & dinner
Paid Time Off - 15 PTO days + 5 sick days, with opportunities to accrue more
Company Holidays - 15 company holidays + 3 additional "Me Days"
Home Office Setup - $500 for new hires to build out their workspace
Cell Phone Reimbursement - $50/month toward your phone bill
🚚 Relocation Support - Assistance to help make your move easier

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