Marketing and Sales Support Manager - MHL
Department: MH Marketing & Sales Support
Role Type: Manager
What You'll Do- Develop and execute strategic marketing plans that increase market penetration and support business growth across B2C and B2B channels.
- Lead marketing campaigns and initiatives that generate qualified leads, strengthen customer engagement, and enhance brand visibility.
- Analyze market trends, customer feedback, and performance data to identify opportunities and guide informed business decisions.
- Partner with sales leaders and business development teams to create territory-focused growth strategies and maximize revenue opportunities.
- Manage and develop a high-performing marketing and sales support team, fostering accountability, collaboration, and continuous improvement.
- Oversee CRM processes and customer journey management to improve lead conversion, relationship management, and operational effectiveness.
- Optimize marketing operations, processes, and vendor-supported initiatives to improve efficiency, compliance, and overall business outcomes.
Why You'll Love This Role- Play a key role in shaping growth strategies that directly influence market expansion and business performance.
- Lead a collaborative team while partnering with sales, business development, and enterprise marketing leaders across the organization.
- Combine strategy, analytics, and creativity to deliver impactful campaigns and measurable results.
- Gain visibility across multiple business channels while serving as a trusted marketing and CRM subject matter expert.
- Drive meaningful improvements that enhance the customer experience and strengthen brand presence.
- Enjoy opportunities to influence decision-making, develop talent, and make a lasting impact on organizational success.
Experience:Required
- Minimum 5 years marketing experience with proven positive results
- Previous management experience
Skills & Knowledge:Required
- Ability to work with minimal supervision
- Strong communication skills, verbal and written
- Independently motivated and the ability to motivate team
- Proficient in CRM functionality
- Microsoft Office applications
- Analytical skills
- Ability to work in a team environment and collaborate
- Customer Service Focused
- Organized and detail orientated
Preferred
- Digital marketing and social media skills (Pardot, Prezi, Camtasia, Articulate Storyline)
- Knowledge of credit union, real estate, mortgage and/or indirect lending marketing
Education:Required
- High School Diploma or Equivalent
Preferred
Licenses & Certifications:Required
- Possess a valid driver's license with a satisfactory driving record
Schedule: Monday-Friday, 8:30 am-5:30 pm
Travel Requirements: May require some overnight travel.
Compensation Details:Paygrade: 2CA
The expected pay range for this position is $83,547 to $91,353 annually.
Credit Human is committed to equitable and transparent compensation practices. Final compensation is determined based on a variety of factors, including experience, skills, qualifications, internal equity, and geographic work location.
This role may also be eligible for:
- Bonus opportunity up to 7%
Employees are eligible for a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Pension
- Paid time off and company holidays
- Tuition reimbursement
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Job Location: This position is
onsite based in
San Antonio, Tx.
