Schedule: Full time
Shift: Day (United States of America)
Address: 80 Doctors Dr
City: Hendersonville
State: North Carolina
Postal Code: 28792
Job Description: - Responsible for developing, overseeing, and executing operational plans for the comprehensive hospital-based internal risk management program across the NC market.
- This position incorporates risk identification analysis, trending, and internal claim management oversight for the NC market and related interests.
- Additionally, this role assumes responsibility and direction for patient safety transformation, leading efforts to develop a culture of safety and identify opportunities to enhance high reliability and patient safety across the NC market.
- In addition, this position ensures coordination with Corporate Compliance, Legal, Human Resources, department managers, and external agencies as required. Ensures alignment with applicable state statutes and regulations.
- Conducts thorough assessments to identify areas needing improvement.
- Analyzes data from patient safety incidents and near misses.
- Designs a patient safety program with policies, procedures, and protocols aimed at reducing errors and enhancing patient safety.
- Ensures the program aligns with national and international standards and guidelines.
- Implements the program across the organization, including training staff and integrating safety practices into daily operations.
- Continuously monitors the effectiveness of the program through regular audits, feedback, and performance metrics.
- Evaluates outcomes to identify successes and areas for further improvement. Ensures compliance with standards and guidelines set by regulatory bodies, accreditation organizations, and best practice frameworks.
- Provides ongoing education and training for staff on patient safety principles and practices.
- Establishes clear reporting mechanisms for safety incidents and near misses. Communicates findings and improvements to all stakeholders, including staff, patients, and regulatory bodies.
- Leads a multidisciplinary team to foster a culture of safety.
Knowledge, Skills, and Abilities: • Skilled in the identification and prevention of potential risks, including complaint resolution. [Required]• Extensive experience in the investigation and analysis of incidents and claims. [Required]• Excellent interpersonal skills with the ability to communicate effectively both verbally and written. [Required]• Ability to interact professionally with all levels of staff, physicians, patients, families, visitors and the community. [Required]• Basic knowledge and ability to work with personal computers and software applications, including but not limited to Microsoft Office and Risk Management software applications. [Required]
Education: • Bachelor's of Nursing [Required]• Master's [Preferred]
Field of Study: • in nursing or other healthcare-related field
• Just Culture training
• Lean Healthcare or Six Sigma training
• in healthcare-related field
• Management of Risk Management program
Work Experience: • 5+ clinical experience in acute care setting, preferably tertiary setting [Required]• 5+ experience in healthcare risk management [Required]
Additional Information: • N/A
Licenses and Certifications: • Registered Nurse (RN) [Required]• Certified Professional in Healthcare Risk Management (CPHRM) [Required]• Certified Professional in Patient Safety (CPPS) [Preferred] Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:$106,227.26 - $197,587.77
